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MEDcare Urgent Care Spartanburg

4.4

About this business

Location details

301 E Wood St, Valley Falls, SC, 29303, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.41,266 reviews
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Misty Dawn's profile image
Misty Dawn 
5 years ago

The staff was great while there, but trying to get an answer, or a return call is a nightmare. We are almost on day 6 to resolve an RX issue, and they have not called back yet. The RX is for an emergency inhaler. 😔 

Business response:

We're so sorry for your frustration and we would like to assist. Please email us at service.excellence@urgentcaregroup.com with contact information. Thank you for leaving us feedback. 

Gloria M. Lindsay's profile image
Gloria M. Lindsay 
recommend  Recommended
5 years ago

Loved the way you can reserve a spot in line and get thru the registration process online. Saves so much time!! Great provider! 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Kate Lawson's profile image
Kate Lawson 
5 years ago

if they would answer the phone I might recommend them but after calling probably 13 times in last two days and no answer im frustrated. that is beyond ridiculous. 

Sandra Jackson's profile image
Sandra Jackson 
recommend  Recommended
5 years ago

Very professional customer service was wonderful the wait time was phenomenal 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Doug Sullivan's profile image
Doug Sullivan 
recommend  Recommended
5 years ago

Easy online check in, minimal wait time, courteous, prompt treatment and quick results 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Kim Hall Kirtsey's profile image
Kim Hall Kirtsey 
recommend  Recommended
5 years ago

Very nice facility and staff were very friendly. 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Emily Morrison's profile image
Emily Morrison 
5 years ago

They never answer the phone and never return calls. This is very concerning considering there is a virus. Ive called multiple times and left messages. Haven't heard back at all. 

Business response:

We're so sorry you had a negative experience and we would like to assist you. Please email us at service.excellence@urgentcaregroup.com about your request/concerns. Thank you for leaving us feedback. 

Libby Scruggs's profile image
Libby Scruggs 
recommend  Recommended
5 years ago

Very happy 😃 get results quickly and follow up advice for what to do 

Business response:

We love hearing from our community! Thank you for this great feedback! 

La Tonya Hines's profile image
La Tonya Hines 
recommend  Recommended
5 years ago

Dr Laroache was extremely caring and informative. I am grateful for the service I received during my visit. Thank you. 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Frequently asked questions about MEDcare Urgent Care Spartanburg

How is MEDcare Urgent Care Spartanburg rated?

MEDcare Urgent Care Spartanburg has a 4.4 star rating with 1,266 reviews. 

When is MEDcare Urgent Care Spartanburg open?

MEDcare Urgent Care Spartanburg is open now. It will close at 8:00 p.m.  

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