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MEDcare Urgent Care Spartanburg

4.4

About this business

Location details

301 E Wood St, Valley Falls, SC, 29303, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.41,277 reviews
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Rexford Anokye's profile image
Rexford Anokye 
recommend  Recommended
5 years ago

client service was excellent 

Elias Walker Mckinney's profile image
Elias Walker Mckinney 
recommend  Recommended
5 years ago

Always had great results always finding the problems and fixing it. 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Lynn Cornine's profile image
Lynn Cornine 
recommend  Recommended
5 years ago

I went for a simple c-ray and was in the registration process when a very sick young lady came in. The front desk worker jumped to action, excused herself to me. On the way out to get the young lady, the front desk staff informed providers of the very ill looking patient. She quickly registered the young lady, brought out a wheel chair to bring that patient back to an exam room. She then returned to finish with me. When an ambulance was needed she once again took charge telling the staff checking temperatures at the front do... read more

Business response:

We love hearing from our community! Thank you for this great feedback! 

Ellen Branson's profile image
Ellen Branson 
recommend  Recommended
5 years ago

It was clean and people was nice 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Janet Smith Lawson's profile image
Janet Smith Lawson 
5 years ago

I’m not sure why you schedule a time. Mine was originally at 12:40. I got a text that changed it to 1:07. I arrived 10 min prior as requested and sat for over an hour in the waiting room. I asked at the desk how much longer. I was told next. 2 more patients went in ahead of me. I asked at the desk again and was told there were 3 ahead of me. I finally got in the back. I was tested for Covid and placed in a room. It has been almost 40 min and I am still waiting. No one has apologized for the wait. Not a good experience. 

Business response:

We're so sorry you had a negative experience and we would like to know more about your visit. Please email us at service.excellence@urgentcaregroup.com with contact information. Thank you for leaving us feedback. 

Sandra Nicholson's profile image
Sandra Nicholson 
recommend  Recommended
5 years ago

MedCare staff was both friendly and efficient..We could not have asked for a better experience than we did. Dr. Simon did not rush his visit with us and answered all our questions.. He displayed extraordinary understanding and compassion related to our diagnosis.. 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Ashley Harmon's profile image
Ashley Harmon 
5 years ago

My husband had a COVID test done on Tuesday. He went for a rapid test but they ran out so he got the regular one.I had to call everyday to see what the results are ( keep in mind he is missing work) I called Saturday and a lady said well let me ask the lab. She called me right back and said oh they don’t have it. I was like what do you mean? She said it’s like he wasn’t even here. I said he sat for 3 hours waiting to do a swab that look 30 seconds. She said it was marked that he cancelled his appointment . Um no he watched t... read more

Business response:

We're so sorry you had a negative experience and we would like to know more about your visit. Please email us at service.excellence@urgentcaregroup.com with contact information. Thank you for leaving us feedback. 

Nelvin Farrar's profile image
Nelvin Farrar 
recommend  Recommended
5 years ago

clean waiting area and friendly staff. 

Business response:

We love hearing from our community! Thank you for this great feedback! 

Vanessa Anne Oglesby- Weeks's profile image
Vanessa Anne Oglesby- Weeks 
recommend  Recommended
5 years ago

They were courteous, fast and efficient. 

Frequently asked questions about MEDcare Urgent Care Spartanburg

How is MEDcare Urgent Care Spartanburg rated?

MEDcare Urgent Care Spartanburg has a 4.4 star rating with 1,277 reviews. 

When is MEDcare Urgent Care Spartanburg open?

MEDcare Urgent Care Spartanburg is open now. It will close at 8:00 p.m.  

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