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McKenna Volkswagen is a family owned company and has served Southern California since the early 1950s. The goal of our Center is to provide sales, service, and parts to you at the lowest possible price without sacrificing quality. McKenna VW Cerritos is your New and Certified Pre-Owned Volkswagen Dealership, Service and Parts Center. Servicing the greater Los Angeles and Orange County Area, we specialize in New and Certified Pre-owned Volkswagen Cars, Volkswagen Service & Volkswagen parts. Our knowledgeable sales staff has b... read more
18303 Studebaker Rd, Cerritos, KY, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
These guys are great. Dan and Devin are the guys that make his place click. If your looking for a new or used vehicle, this is the place. They make your purchase smooth, quick and friendly. Give them a call and let them make some VW magic for you🏁
I do not recommend VW Cerritos to buy or have repairs done there. They have had my car for 2 weeks now, they are charging me over $5000 dollars in repair plus they do NOT give you a loaner vehicle to use while your car is in the shop. So I have to get a rental car which is costing me over $700 dollars on top of what I have to pay for my repairs. I have called over 10 times and leave messages every time or I get a person and they say they will get back to me and never do. They will not work with you and will on price or anyth... read more
Business response:
Hello Derek, we are disappointed to hear about your experience with us here at McKenna VW Cerritos. We sincerely apologize for our poor communication with you. We would greatly appreciate the opportunity to turn your experience around for the better. Could you please directly contact our customer service management team about your experience? We look forward to connecting with you and do all that we can to improving your time with us! customerservice@mckennacars.com
Everything! They were great!
Went today to look at a car for my daughter. Settled on the trade and the price. On the contract there is a fee for paint protection for $695. This was literally the last piece of paper that was to be signed. Never saw this $695 fee or negotiated it so I wanted to know why it was on the contract at the last minute. The sales person said “we disclose this on our website”. When I asked for the manager he said that it was disclosed and it must have “gotten by” me. This is a used car and it was originally sold at this dealership... read more
Business response:
Hello Kristin, we are displeased to hear about your recent experience with us here at McKenna VW Cerritos. We are so sorry to hear that you feel you wasted your time with us. If you could please share this experience with our customer service management team, we would like to do all that we can to turn you and your daughters experience around for the better, and help explain all concerns. We look forward to hearing from you and working to improve your time with us! customerservice@mckennacars.com
I bought a used 2018 Atlas during the winter holidays. The sales agent, Eddie Del Angel, and the sales manager, Devin Smith were both very nice. They honored the price that I asked for. They made the buying process very easy and quick. The good part about this dealership is that if you are unhappy or dissatisfied about your vehicle, Danny Mckenna and his team will work with you to make sure you are a satisfied customer. I recommend you to come and see this dealership for yourself.
there VIP car wash is horrible 5x in a row dirty windows no vacuuming dirty wheels body of car ok
Worst service department they definetly bend the rules. Managers dont seem to care about consumers especially mike.We bought a jetta 2019 that still fails. and still the pickpockets charge me the rental car that they had to pay. I had to report to the bbb of los angeles so that it grieves they made me pay attention.Long story short just because its the closet vw to you dosent mean its the best. Highly recomend vw long beach wonderful experience out there.
Nice and fast service and free car wash
Mckenna Volkswagen Cerritos has a 4 star rating with 117 reviews.
Mckenna Volkswagen Cerritos is open now. It will close at 9:00 p.m.
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