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McGrath Acura of Libertyville
- Car Dealers
- Libertyville, IL
About this business
Location details
1620 S Milwaukee Ave, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
BAIT AND SWITCH! The picture and description of the car were in no way representing the actual car they showed me with the same VIN# The sales person acted shocked that the listing was not accurate and said they would have it fixed. The listing has not been modified and does not accurately reflect the car with the matching milage and VIN#. They are trying to sell a specialty paint and upgraded chrome wheels with a leather interior in the listing. The car is actually a foggy headlighted mess with scratches all over the paint ... read more
Very transparent and easy to work with.
Quick response and kindly. ..
Waste of your time, false advertising, made me go all the way there only to tell me the car I asked them to set up for me to test drive is in the shop and not ready. After I called 3 different times to make sure the car is ready to go, and they confirmed the car is ready to go. And now they changed the price on the car, because I wasn’t buying cash and they can scam me.
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Nicoletti General Manager IRA Acura Westwood (508) 921-1977 E: mnicoletti@iraacura.com
Very understanding
Business response:
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bait and switch. Drove 45 mins to see a car they said was still available but instead sold weeks ago. Waste of time. Shady. Zero stars.
Responded and saw the car but did not buy from them
Business response:
We appreciate you considering Muller's Woodfield Acura. If there's anything more we can help with, feel free to reach out.
The individual was nice however the car wasn't drive-able which I did not realize from the posting.
Business response:
Thank you for your feedback. We’re glad to hear that you had a positive experience with our team, but we’re sorry for any misunderstanding regarding the vehicle’s readiness/availability for viewing. We strive to provide clear and transparent listings, and we appreciate your input as it helps us improve. If there’s anything we can do to assist you further, please feel free to reach out. We’d love the opportunity to help you find the right vehicle
Got right back without being too pushy - Positive experience
Business response:
Hello David. Thank you for taking a moment to write a review of your 5-Star Experience. We appreciate it! If you have any other questions, just let us know.
Frequently asked questions about McGrath Acura of Libertyville
How is McGrath Acura of Libertyville rated?
McGrath Acura of Libertyville has a 4.4 star rating with 2,202 reviews.
When is McGrath Acura of Libertyville open?
McGrath Acura of Libertyville is closed now. It will open at 9:00 a.m.
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