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McGrath Acura of Libertyville
- Car Dealers
- Libertyville, IL
About this business
Location details
1620 S Milwaukee Ave, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
TERRIBLE EXPERIENCE!! We drove 3 hours to test drive a 2015 Acura MDX that McGrath confirmed multiple times was available—including during a call while we were on the road to our appointment to test drive. When we arrived, we were told the vehicle couldn’t be found. After a long wait, the salesperson finally admitted it had been sold—but only after trying to push us into buying a different MDX with 37,000 more miles. Two days later, we got an alert that the original vehicle was still for sale and had dropped in price. When w... read more
The dealership is nice (clean bathrooms, free water, etc), and the staff is friendly. However, I looked at two vans there. Both vans I called ahead to see. For the 1st van, I had an appointment, which I scheduled about 4 days in advance. They brought the van around, and I was shocked to find it filthy! It hadn't been cleaned at all. There were even food wrappers in the door. The cable to use the automatic doors was snapped and hanging off the side. Parts of the cover for the under carriage were in the trunk. The van was defi... read more
Bought this car on the spot, sales team was very educated, the finance department was phenomenal in making the process easy. Love the staff and would recommend to any of my family or friends. Love the car too! The price was right!
Had a very rocky start with the vehicle not being on site after we were told it was and drove almost 2 hours to view. However the manager really stepped up by bringing it to our house for a test drive and talking numbers over the phone prior to driving back to the dealership. This avoided an unnecessary trip and ended with us buying the vehicle.
Scammers! Came to an out the door price with my trade in. Get to finance and they are charging me $6000 extra saying it is taxes when that was negotiated in the out the door price. Outright fraudulent sales tactics! Just blew up a $42,000 deal.
Precious was very helpful, unfortunately the car was in transit and I had to make a decision before it arrived. She was able to give me information on the 2022 Black Edition, and followed up with me just to let me know it was still in transit.
Quick response and kindly. ..
Bait and switch. Drove 45 mins to see a car they said was still available but instead sold weeks ago. Waste of time. Shady. Zero stars.
McGrath made an appointment for me to see this car but when I got there, no one knew where it was. About 45 minutes later they told me the car was out for reconditioning but they didn’t know when it would be back. I asked them to call me later that day & they didn’t so I called them & they said to check back the next day. I called the next day & they said they still didn’t know when the car would be back so I asked them to call and find out, then call me back. Nobody called me back after an hour so I called them back & they ... read more
Frequently asked questions about McGrath Acura of Libertyville
How is McGrath Acura of Libertyville rated?
McGrath Acura of Libertyville has a 4.4 star rating with 2,144 reviews.
When is McGrath Acura of Libertyville open?
McGrath Acura of Libertyville is closed now. It will open at 9:00 a.m.
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