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Mazda of West Ridge

4.7

About this business

Move up to Mazda at Mazda of West Ridge. Quality Cars, Preferred Customer Service & Expert Maintenance. Mazda of West Ridge is your premier Mazda dealership in the greater Rochester, NY area. We strive to ensure our customers and drivers around the Greece, Rochester and Brighton areas are satisfied in every capacity when you choose us for your next vehicle, service or an automotive part. If you're ready to invest in your next new 2018 Mazda vehicle, you can count on us to deliver the latest Mazda models, including the sought... read more

Location details

4692 W Ridge Rd, Spencerport, NY, 14559, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.71,256 reviews
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Carol Wetherbee's profile image
Carol Wetherbee 
recommend  Recommended
4 years ago

Great buying experience. Just bought my second car from them. 

Business response:

Hi Carol, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you enjoy your new vehicle! Safe travels! 

Adrian DeJesus's profile image
Adrian DeJesus 
recommend  Recommended
4 years ago

Hands down, one of the best dealers I've had the pleasure of doing business with. Judy is super friendly and went above and beyond to make the process as easy as possible. 10/10 will shop here again. 

Gabi Thomas's profile image
Gabi Thomas 
recommend  Recommended
4 years ago

I bought a Mazda last year from Mazda of West Ridge and I absolutely love it! The employees are very professional and helpful! Ed Dolan sold me my car and gave me his person number to message him will any questions. I never felt rushed or like I was being pushed to make a purchase. They are very willing to work with you as far as financing and make you aware of all of your options. The warranty, even on used models is amazing and prices are very fair in service department, as well. Any time I have a question I never feel rus... read more

Business response:

Gabi, we appreciate your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Deborah Johnstone's profile image
Deborah Johnstone 
recommend  Recommended
4 years ago

Mazda is a class act organization! The customer service is professional and understanding to your needs! I just left the service department after stopping in with a question and they took the time to explain everything! ThankYou for your help! Also give Matt McClean a call! He is an awesome salesman! 

Kim Hutchinson's profile image
Kim Hutchinson 
recommend  Recommended
4 years ago

I had the pleasure of working with Judy Salatino, and she was GREAT! I had been stressed out over the car shopping I had done the last two weeks, and 5 minutes with Judy, all my stress was gone! She listened, guided, very informative, personable, and she gave me a great deal on a new car. I couldn't be more happy with my purchase and the sales help I received from Judy! I highly recommend Judy at Mazda of West Ridge for all of your future car purchases! 😃 

Michael Maglio's profile image
Michael Maglio 
recommend  Recommended
4 years ago

Great dealership. Needed a new CX5 lease and Matt made it happen with exactly the car and trim I wanted. All accomplished via phone, email and text. Took less than an hour to do paperwork and switch plates. The car was prepped well and immaculate. Matt made sure I got every advantage of being a current Mazda customer (loved our 2017 CX5 so we got another one). It checks every box for the money. Even has some new features for 2020 that I didn’t expect. Very competitive, made it worthwhile to drive 60 miles to Rochester to do ... read more

Marcy Stevenson's profile image
Marcy Stevenson 
recommend  Recommended
4 years ago

Excellent service ... actually listened to what I wanted and needed. Toby found the perfect car for me, and I love it !!!!! Thank you!!!! 

Business response:

Hi Marcy, thank you so much for your positive comments about Mazda of West Ridge! If you have any further questions, please give us a call. We're always happy to help! 

Christine Colegrove Henderberg's profile image
Christine Colegrove Henderberg 
recommend  Recommended
5 years ago

My husband and myself have honestly never purchased a car from a dealership without having some sort of issue. We popped in to check out a 2019 Mazda 3 instantly fell in love as we already owned a Mazda we knew we loved the make. I sent an offer online to the dealership and I was contacted via email very shortly after. Was contacted the next business day and set up a test drive. Met Matt our salesperson he was very patient and let us go for several rides. Being satisfied with the vehicle we then did the 5 minute paperwork he... read more

Business response:

Christine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mazda of West Ridge. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Marilyn Cope Miran's profile image
Marilyn Cope Miran 
recommend  Recommended
5 years ago

best service ever, thank you Shaun OLeary 

Business response:

Hello, thank you so much for your feedback, Marilyn! It's great to hear we could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care! 

Frequently asked questions about Mazda of West Ridge

How is Mazda of West Ridge rated?

Mazda of West Ridge has a 4.7 star rating with 1,256 reviews. 

When is Mazda of West Ridge open?

Mazda of West Ridge is closed now. It will open on Monday at 9:00 a.m. 

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