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Maytag Quaker City Service

2.9

About this business

We are the factory authorized repair company for Whirlpool and all Whirlpool owned products. This includes Maytag, Kitchen Aid, Jenn-Air and Amana. 

Location details

4925 Princeton Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
2.936 reviews
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Elizabeth C.'s profile image
Elizabeth C. 
10 years ago

I would highly recommend this service company. I just purchased a Whirlpool Refrigerator. The day the unit was installed into my home, the water switch would not turn off. The dealer where I purchased the unit, and who was installing it, called into Quaker City Service for service. I was scheduled for the very next day. I was told when I was scheduling the appointment that I would not get a time frame the night before, but that a tech would call me in the morning between 8-9 A.M to give a window. This was a little frustratin... read more

Karen L.'s profile image
10 years ago

I would never recommend this company for service. The tech that was sent was rude and made me feel that it was my fault that my new refrigerator (1 week old) was not working properly. On a return visit he was even ruder saying that he didn't think I had given enough time for the refrigerator to work. In the meantime the refrigerator is still not working. 

Camille B.'s profile image
Camille B. 
10 years ago

I purchased a washer and dryer set from Lowes. When my dryer stopped working, I called Maytag, who sent out Quaker City factory certified. They were out the following day and within the timeframe specified. When I needed a part, they gave me and eta and it came within the time frame and they were able to come out the following day. Again, they were out right in the time frame. So far so good, hope the repair matches the service! 

Mike H.'s profile image
10 years ago

My washer and dryer were in need of repair and I didn't know who to call. A friend recommended Quaker City. The whole experience was excellent. Our service Tech arrived exactly the time promised, he diagnosed the numerous repair issues quickly and came with all the needed parts. The tech took the time to explain the problems and was very courteous and professional. The final cost for the repairs was more than fair. I would highly recommend using Quaker City. Mike in Bucks County 

Elizabeth C.'s profile image
Elizabeth C. 
10 years ago

We had a repairman come out a couple of weeks ago to service two refrigerators that were leaking. He came promptly, the charge was reasonable, and they haven't leaked since. 

Michael G.'s profile image
Michael G. 
10 years ago

(Tom), the tech who worked on my Maytag electric range was superior. He showed up on time as scheduled, he was personable, VERY professional and he explained the process and repair options to me. I especially liked that he followed through on keeping me informed about the process that I needed to take with Maytag in asking for a replacement stove. I would certainly use Quaker City again. 

Me H.'s profile image
11 years ago

BY FAR THE WORST COMPANY EVER!!!!!!! "we need to order a part" (3 weeks later it is in) They come....they can't fix it...."we need to try another part"....(2 weeks later it comes in)...NOT FIXED...and this goes on for 3 months....DO NOT USE THESE PEOPLE EVER!!!!!! They will not fix your appliance and have no clue what they are doing. To add to the frustration...when you have an 80 year old women yelling at you on the phone like she is some kind of queen...it shows you how unprofessional they are !!!! Stay away from these peo... read more

gilkes's profile image
12 years ago

Do Not Use! 6 months for repairs. Repaired three parts before they got it right. I could have paid for a new washer by now. Awful. The second time I asked the guy if he was 100% sure, he said yes. I confirmed with the company. They charge for every time they make a service call regardless of if it is their fault. If you don't pay, they won't come back out. Terrible Company. DO NOT USE THESE GUYS!!! 

krista0506's profile image
krista0506 
12 years ago

I purchased a Whirlpool portable dishwasher that was damaged upon delivery. I called Whirlpool to have it fixed and they sent out Quaker City, as they are on their list of "certified technicians". This was the beginning of a 6 week headache... The people who answer calls are obnoxious and not friendly at all. The repair man came out, looked at the dishwasher and ordered the part needed. He said I'd hear back in 3 days to schedule another appointment for the part replacement - I had to call after 9 days of no word. They sched... read more

Frequently asked questions about Maytag Quaker City Service

How is Maytag Quaker City Service rated?

Maytag Quaker City Service has a 2.9 star rating with 36 reviews. 

When is Maytag Quaker City Service open?

Maytag Quaker City Service is closed now. It will open tomorrow at 8:00 a.m. 

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