Max & Erma's Restaurant's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Max & Erma's Restaurant

4.0

About this business

In 1972, Max & Erma created a fun, unique, gourmet hamburger restaurant you could take friends & family to, decorating it with quirky artifacts & local paraphernalia. Since that day, weve been committed to providing our guests with delicious, all-American food & friendly service in a relaxed atmosphere the whole neighborhood can enjoy. Weve grown over the years, but always remain true to what made us successfuldelivering a great guest experience. After all, Max & Erma wouldnt have it any other way. 

Location details

1381 Hill Rd N, Pickerington, OH, 43147, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0896 reviews
Select a rating
Dawn White's profile image
Dawn White 
recommend  Recommended
6 years ago

Melissa our server was the best! 

Bill Roberts's profile image
Bill Roberts 
recommend  Recommended
6 years ago

The Lunch Combo of Club Sandwich & Onion Soup was very good. Excellent service by Alex. . 

Nancy Lillian Helsel-Kaser's profile image
Nancy Lillian Helsel-Kaser 
recommend  Recommended
6 years ago

Best food ice cream was a hit for the little one! 

Business response:

Hi Nancy, we are glad to hear you enjoyed dining with us. We always appreciate guests taking the time to let us know how we are doing. 

Garrett Kirk's profile image
Garrett Kirk 
recommend  Recommended
6 years ago

Delicious food and excellent service 

Lindsay Freas's profile image
Lindsay Freas 
6 years ago

I am sorry but once you finish your meal and order cookies it should not take 30 minutes for cookies... going on 30 minutes as well without even seeing the bill is absolutely ridiculous. couldn't even grab a servers attention long enough to ask for a manager. 

Glenn Allen's profile image
Glenn Allen 
6 years ago

poor service. our food came out at different time. my wife waited the longest for her food and her drink. my ordered their 3 for $10. and when they came out with everyones food they didnt have my wife's. the manager was the person that delivered our food and he politely asked my wife what she had ordered and my wife couldn't remember if she ordered the club or a hamburger so she said the club, he told her he would have that out in just a few minutes for her. after a few minutes the waitress (who was awful )came back to our t... read more

Business response:

We would love the opportunity to make this up to you Glenn & Heather. Please call us at 614-759-9989 so we can learn more from your valuable feedback. 

Heather Allen's profile image
Heather Allen 
6 years ago

worst service ever. the waitress was rude and forgot some of our food. no silverware we got 3 napkins. we also got our beer and Then they came over to ID us after we started to drink them. sad part is the food was decent but we never be back there because of the horrible service 

Business response:

Hi Heather, thank you for taking the time to review our restaurant. We would like to apologize for the service you received during your visit. Guest experience is the most important part of our job, which is why we take so much pride in our training. We will continue to train our employees, and we hope you give us another chance to serve you better. Cheers! 

Kelly Gordon-O'Connor's profile image
Kelly Gordon-O'Connor 
recommend  Recommended
6 years ago

Hamburgers amazing fries are not bad either 

Melissa Clarke's profile image
Melissa Clarke 
recommend  Recommended
6 years ago

great food great service thanks Nicole 

Frequently asked questions about Max & Erma's Restaurant

How is Max & Erma's Restaurant rated?

Max & Erma's Restaurant has a 4 star rating with 896 reviews. 

When is Max & Erma's Restaurant open?

Max & Erma's Restaurant is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com