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Maus Nissan of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Location details
3939 US-19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I wish to relay my experience @ Maus Nissan New Port Richey,Florida. I was helping a friend of mine who had just recently lost her husband. On April 9th.,I spent time looking on-line looking for Nissan Sentra to buy from a dealer. I saw a 2017 Sentra SV W/ 47,000 miles on it for $10,995. I called the dealership and spoke W/ Salesman David G.,who gave me the details on the car. Around 4:00 I called David back and told him the most we could afford was $9,500 ALL-UP.. He Said"OK",but I would have to come up there to put the dea... read more
Business response:
Mr. ********, we can see that you are frustrated, and would like to help. A manager will reach out to you shortly, but in the meantime, if you have any additional questions, please do not hesitate to contact me directly, and I will be happy to help resolve your concern. Thank you for reaching out to us for feedback, and have a blessed day. - Paul D., Loyalty Manager, 352-403-4811
On numerous articles written by Maus Nissan the following states: " We are proud to stand by David's morals and code of ethic, by doing business, the way you want to do business, truly serving our customers and making an impact on our community by helping others".. Heres my question in response to this statement: I have a 2017 Nissan Armada SL, I am still under my 36 month lease period, the first year I had driven my truck I noticed whenever I would make a sharp turn I would hear a 'clunking' sound coming from beneath my dri... read more
Business response:
Ms. *****, it was a pleasure finally meeting you the other day. We appreciate you coming in to discuss how we can best help you. Hopefully, we can get your vehicle fixed to your satisfaction, or we will trade you into something new that you will feel safe driving. We will see you on Thursday, as scheduled with our Service Department, and I look forward to making things right. Thanks again, and have a blessed day! - Paul D, Loyalty Manager, 352-403-4811
I have purchased a brand new vehicle that came with defects when I drove off the lot from the dealer. These defects weren't minor; the suspension had loose bolts where they could have come off at any time. The dealer-installed aftermarket lift on my vehicle. Naturally, I returned to the dealer with the complaint and told the service department that there is an unusual noise coming from the suspension. The service department did not attempt to look at the issue at the time; I was told to come back another day. Once I returned... read more
I went to Maus Nissan in NPR, FL to look at a 2019 Nissan Kicks very recently. After test driving the car, I decided to make the purchase that I saw on the window was $22,685. At that time, we couldn't make a deal. The next day, a manager called me to go back to the dealership to see if we can work things out. So, the negotiating began, and during this negotiation I told both the sales man and his manager that I DO NOT WANT MAUS CARE. I only drive around 6,000 miles a year, and all that I'd need is an oil change. Both the sa... read more
On Monday January 27th, what was supposed to be a routine oil change appointment was anything but just that. For months I have been contacted by salesmen interested in buying back my 2014 Nissan Pathfinder. I have received mail about it as well and even received a call about buy back options just 10 min before my 9am appointment. This enthusiastic VIP manager (title listed in phone message) was talking about the great deal they had to offer me which was one that would be way over the value of the car. Now after doing busines... read more
Poor Financial Responsibilities toward this customer in purchasing a vehicle.
Voluntarily Repo my trade in just to get into a new car... ARE YOU CRAZY +++ I did a little research looked at the value of my car VIA your website. I also went to another dealership, Village of Toyota where I was there for maybe an hour where they told me because of the negative equity there is nothing they can do. This was done without running my credit history. When I decided to give your dealership a try because of the special you were running at the end of September. Through your internet sales team I was booked with a... read more
Business response:
Mr *******, On behalf of Maus Nissan and David Maus, I sincerely apologize for any ill-taste experiences you may have had with us; our practices are to best educate our customers to make the best decisions for them financially. We would like to speak with you further in regards to your experience with us. We will be in contact with you via the phone number we have on file. Thank you for your time you've taken to bring this experience to our attention. Sincerely, Rebecca L., Director of E-Commerce
Frequently asked questions about Maus Nissan of New Port Richey
How is Maus Nissan of New Port Richey rated?
Maus Nissan of New Port Richey has a 4.3 star rating with 4,419 reviews.
When is Maus Nissan of New Port Richey open?
Maus Nissan of New Port Richey is closed now. It will open at 8:30 a.m.
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