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Maus Nissan of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Specialties: At Maus Nissan, we are proud to stand by David's morals and code of ethic, by doing business, the way you want to do business, truly serving our customers and making an impact on our community by helping others. We do so by living out every minute by making an I.M.P.A.C.T. (Implementing More Positive Actions Creating Togetherness) At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decid... read more
Location details
3939 US-19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
On numerous articles written by Maus Nissan the following states: " We are proud to stand by David's morals and code of ethic, by doing business, the way you want to do business, truly serving our customers and making an impact on our community by helping others".. Heres my question in response to this statement: I have a 2017 Nissan Armada SL, I am still under my 36 month lease period, the first year I had driven my truck I noticed whenever I would make a sharp turn I would hear a 'clunking' sound coming from beneath my dri... read more
Business response:
Ms. *****, it was a pleasure finally meeting you the other day. We appreciate you coming in to discuss how we can best help you. Hopefully, we can get your vehicle fixed to your satisfaction, or we will trade you into something new that you will feel safe driving. We will see you on Thursday, as scheduled with our Service Department, and I look forward to making things right. Thanks again, and have a blessed day! - Paul D, Loyalty Manager, 352-403-4811
I have purchased a brand new vehicle that came with defects when I drove off the lot from the dealer. These defects weren't minor; the suspension had loose bolts where they could have come off at any time. The dealer-installed aftermarket lift on my vehicle. Naturally, I returned to the dealer with the complaint and told the service department that there is an unusual noise coming from the suspension. The service department did not attempt to look at the issue at the time; I was told to come back another day. Once I returned... read more
I went to Maus Nissan in NPR, FL to look at a 2019 Nissan Kicks very recently. After test driving the car, I decided to make the purchase that I saw on the window was $22,685. At that time, we couldn't make a deal. The next day, a manager called me to go back to the dealership to see if we can work things out. So, the negotiating began, and during this negotiation I told both the sales man and his manager that I DO NOT WANT MAUS CARE. I only drive around 6,000 miles a year, and all that I'd need is an oil change. Both the sa... read more
On Monday January 27th, what was supposed to be a routine oil change appointment was anything but just that. For months I have been contacted by salesmen interested in buying back my 2014 Nissan Pathfinder. I have received mail about it as well and even received a call about buy back options just 10 min before my 9am appointment. This enthusiastic VIP manager (title listed in phone message) was talking about the great deal they had to offer me which was one that would be way over the value of the car. Now after doing busines... read more
Poor Financial Responsibilities toward this customer in purchasing a vehicle.
Voluntarily Repo my trade in just to get into a new car... ARE YOU CRAZY +++ I did a little research looked at the value of my car VIA your website. I also went to another dealership, Village of Toyota where I was there for maybe an hour where they told me because of the negative equity there is nothing they can do. This was done without running my credit history. When I decided to give your dealership a try because of the special you were running at the end of September. Through your internet sales team I was booked with a... read more
Business response:
Mr *******, On behalf of Maus Nissan and David Maus, I sincerely apologize for any ill-taste experiences you may have had with us; our practices are to best educate our customers to make the best decisions for them financially. We would like to speak with you further in regards to your experience with us. We will be in contact with you via the phone number we have on file. Thank you for your time you've taken to bring this experience to our attention. Sincerely, Rebecca L., Director of E-Commerce
Frequently asked questions about Maus Nissan of New Port Richey
How is Maus Nissan of New Port Richey rated?
Maus Nissan of New Port Richey has a 4.3 star rating with 4,350 reviews.
When is Maus Nissan of New Port Richey open?
Maus Nissan of New Port Richey is closed now. It will open at 8:30 a.m.
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