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Maus Nissan of New Port Richey
- Car Dealers
- New Port Richey, FL
About this business
Specialties: At Maus Nissan, we are proud to stand by David's morals and code of ethic, by doing business, the way you want to do business, truly serving our customers and making an impact on our community by helping others. We do so by living out every minute by making an I.M.P.A.C.T. (Implementing More Positive Actions Creating Togetherness) At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decid... read more
Location details
3939 US-19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Absolutely horrible, purchased a car in seven days later they said they made a mistake. Had to return the car..
Business response:
<p>We feel terrible any time a deal fall through; unfortunately, the ultimate authority on whether a loan will be approved or not, lies with the lender. When a trade is misrepresented as having been paid-off, only for us to discover that there was a significant balance owed, we were unable to overcome the adjusted figures with the bank. We wish you the very best in your search for a new vehicle, even if it's not from us. Thank you for the opportunity, and have a very blessed day.</p> <p>With Respect,</p> <p>*****************... read more
Several years ago I co-signed on a vehicle for a friend. We made a point to make sure my information was only to be used for the financing company, and I was assured I would never receive communications from the dealership. Flash forward to *************************************************** every case, I would click the button to unsubscribe, respond and demand they stop contacting me, I even started emailing management, none of whom replied. I'm filing a report with the **** and placing this review everywhere humanly possi... read more
Business response:
<p>Aaron, I am glad that I had the opportunity to correspond with you regarding this matter, and that we have all agreed on how to move forward. As I stated before, I've worked for this company for over 12 years and we all take customer concerns like this to heart. When I say I do something, I do it because I care. I will assure you, that unless you initiate the activity, (i.e. vehicle inquiry, service work, parts request, etc.), you will not be contacted. Should you receive a call, text or email from us, contact me, and I w... read more
D. K. In February of this year (2024) I purchased a used car from Maus Nissan of New Port Richey Fl. Financed through a xxxxx credit union. after receiving 2 letters from 2 different finance companies explaining they couldn't finance the vehicle because the amount of the loan was more than the estimated value of the vehicle which was around $12,000. I started checking through the paperwork and saw that the total sale price of the vehicle was just shy of $20.000. This was for 2014 vehicle with ****** miles on it and not only ... read more
Don’t buy from this dealer ship .they have 2 locations .this place is overpriced.$209 per hour .they lie with a smile.I bought from them and was lied from the beginning. Sales people are sharks . I went to my car work on from insurance claim .I was charged $189 when I looked at my statement ther was a $230 just for going there to said I need 2 seats .I paid the $7123 for two seats then I find out they used old parts but that and lied to me .saying the Nissan North America told them to use my old part on something the I paid ... read more
Took my van in to them and they took 3 years to get my van going only after damaging my vehicle and having it sent to the body shop for repair also damaged my interior mechanics lied to me about my exhaust being clogged they told me its what blown the motor 6 times long story short they ripped me off made me pay for exhaust that was fine before i sent it to them plus the loss of 3 years of business because they held on to my van and they also wore out my hood struts and never replaced them
Business response:
<p>**************, we stand behind our techs, and the work they have performed. We have done a lot of work, at our expense, to put your vehicles back into operation, and we will not be good-willing anything further.</p> <p>- ***********************, Director of Owner Loyalty, ********************</p>
Took my van in to them and they took 3 years to get my van going only after damaging my vehicle and having it sent to the body shop for repair also damaged my interior mechanics lied to me about my exhaust being clogged they told me its what blown the motor 6 times long story short they ripped me off made me pay for exhaust that was fine before i sent it to them plus the loss of 3 years of business because they held on to my van and they also wore out my hood struts and never replaced them
It was a rough start but Mr ****** from this maus and the service team came through and are awesome I would recommend them thank you for what y'all are doing
They misrepresented their offer on ********* then when I tried to talk to them about it they blocked me. A unfulfilled offer or promise in business is called fraud...which makes them scammers, don't do business here, you will regret it
Business response:
<p>************************, we can see that you are upset, and apologize if you've had a bad experience. Everything the adds say we can do, we can do; however, there are details and disclaimers that have to be taken into consideration, and the banks have the final say when it comes to lending decisions. Unfortunately, not everyone will qualify. Despite this, we may still be able to help you: we work with a company that specializes in assisting people rebuild their credit, 'Fierce Credit.' The service is free, but you will h... read more
All they do is lie, cheat and steal. And I can say that because it was first hand by maus Nissan. They took a vantage of me. I confronted them for this matter they escalate it the matter he gave me a $500 gift card from Mossy Nissan. we haven’t had a reason to use the gift card which is roughly 5 years old which has no expiration date and they told me that they switched their machines out and that I couldn’t use it. There’s $400 left on it and they’re trying to screw me out of it, then they told me I needed to have an oil ch... read more
Business response:
<p>Mrs. L, I appreciate the opportunity to speak with you today, and getting the chance address your concerns. Please know that no one you've dealt with was ever trying to lie, cheat, or steal from you, but after 8 years, that card has been completely out of circulation, and no one you worked with in the Service Department recently even knew that the card ever existed. Our newer systems can not physically read the card; however, the email you sent me, forwarded from 2016, confirms the gift-card sent to you, so I will work wi... read more
Frequently asked questions about Maus Nissan of New Port Richey
How is Maus Nissan of New Port Richey rated?
Maus Nissan of New Port Richey has a 4.3 star rating with 4,244 reviews.
When is Maus Nissan of New Port Richey open?
Maus Nissan of New Port Richey is open now. It will close at 8:00 p.m.
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