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Massachusetts Eye and Ear
- Hospitals
- Boston, MA
About this business
Massachusetts Eye and Ear Infirmary operates a teaching hospital for Harvard Medical School. The organization offers a range of health, medical and nursing care services, as well as online bill payment options. It offers a variety of treatment and diagnostic services for individual suffering from sinus care and sleep disorders, and head and neck cancer. The organization conducts facial nerve reconstruction, thyroid and parathyroid surgeries. Massachusetts Eye and Ear Infirmary treats various problems related to ears, nose an... read more
Location details
243 Charles St, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent. Team are so kind and patience with me. I'm so nervous and they understand and make me feel comfortable all time.
Business response:
Ashley Healy, thank you for the high star rating!
Business response:
Amanda Hamilton, we really appreciate your five star rating!
Not happy with the services received at the MEEI in Waltham.
Business response:
Hi Ms. Constantine – We are sorry to learn about your experience. At Mass. Eye and Ear, we strive to provide excellent service to our patients and would appreciate the opportunity to have a conversation with you. Please contact our Patient Relations department at 617-573-3008 or Susan_Corbett@meei.harvard.edu. Thank you.
I would like to personally thank several people. Samantha the Triage Nurse, Megan the RN, The Dr Vanessa and other doctors I don’t recall names. Your hospitality has been amazing. The service and way you relaxed me every step of the way. Thanks for all your caring in healthcare it means the world to me.
Business response:
Tristan Michael-Savage, your wonderful feedback and rating mean a lot to us. Thank you!
Business response:
Terri Costa, thank you so much for your high rating!
Business response:
Wu Dawei, thank you for the high star rating!
My 4 year old son had his second set of tubes put in at Mass Eye and Ear last week. His first set was put in at another hospital at the age of two and it was a horrible experience and we couldn’t get him into a doctor’s office without screaming and tears for a year afterwards. This time was completely different. The staff at Mass eye and ear was so amazing with him I can’t say enough about it! Everyone that we interacted with treated him with so much kindness and made him feel so special. He went home and told everyone he ha... read more
Business response:
Michelle Arinello, we're happy to hear you had such a positive experience with our team!
Business response:
Dear Mr. Saltman – we are sorry to hear about your experience at Mass. Eye and Ear and would like to continue the conversation offline. A member of the senior leadership team will be contacting you shortly to discuss in more detail. Thank you.
Frequently asked questions about Massachusetts Eye and Ear
How is Massachusetts Eye and Ear rated?
Massachusetts Eye and Ear has a 3.7 star rating with 701 reviews.
When is Massachusetts Eye and Ear open?
Massachusetts Eye and Ear is open now. It will close at 6:00 p.m.
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