Martin & Co Reading Caversham Lettings & Estate Agents

Rebecca Wilson 

on Google

9 months ago

I’ve had an extremely disappointing experience with Martin & Co. in Caversham. I found their services to be unreliable and inefficient, falling far short of what was promised and paid for. Communication has been poor, with delays and a lack of transparency in addressing issues. Tasks that were supposed to be handled professionally were either ignored or executed ineffectively, leaving me to resolve problems myself. Overall, I feel the service lacked honesty and reliability, which is unacceptable for a professional property m... read more

G AsOkz 

on Google

10 months ago

Late rental payments and need to be lucky to be able to speak to a staff over the phone. Their website shows the Caversham, Reading open until 1300 on Saturday but when I rang at 1000, voicemail says office closed. 

Warren D'souza 

on Google

11 months ago

I would give a minus rating if possible, absolutely disgusting service even their own maintenance team slate them as an agent. House riddled with mould and they kept £1700 of my deposit after 6 years of renting to clean the mould and so called repairs. Had no bathroom mirror for 18 months they were supposed to replace it. Worst estate agents in Berkshire 

Cheynne D'Souza 

on Google

a year ago

We had problems with Martin & Co throughout our tenancy. Upon moving into our rental property, they had concealed a historic leak in the bathroom (temporarily covering it up, only for the ceiling to partially collapse on the first day of our tenancy). Lynn Masterman (Director) attempted to falsify date and time stamped inventory images thereafter in an effort to cover their tracks. The check-out process was just as problematic, with Martin & Co proposing inordinate deductions to the security deposit held - many of which rela... read more

James Culley 

on Google

a year ago

We weren't pleased about our rental situation with Martin & Co and feel like they could make improvements to their service. Whilst their team were friendly when we managed to get through to them, it felt like most of their service was reactive - and that a lot of issues were not sorted in a timely manner, if not neglected. When we tried calling them, we very often were unable to get through, and we were often told their office was closed despite what they had advertised about their opening times. When we tried to get our dep... read more