Martin & Co Coalville Estate & Letting Agents

Wilson Pereira 

on Google

2 months ago

I’ve been waiting since February 2025 for a refund of £825 due to a rent overpayment for a property I vacated in January. After multiple emails and follow-ups, I was told my refund is being withheld because a new tenant hasn’t completed their paperwork something entirely unrelated to me. I have had no access to the property since January, yet Martin & Co responded to this review by stating I “will not be released” from the tenancy until the new paperwork is done. This is despite the fact that I’ve been gone for over five mon... read more

Ines Pereira 

on Google

2 months ago

Absolutely disgusting of a company who continue claiming my ex-partner (who has just made a review on here and been asked to remove it) needs to "complete all documents" to be released from a tenancy with myself. To make it clear this was a new agreement I was asked to sign which I did. We lived together in the property for over 5 years until we split up and we had pay a deposit at the start of the tenancy that they still have. Before I signed the agreement I confirmed I wouldn't have to pay another deposit which they confir... read more

vanessa kingsbury 

on Google

2 months ago

I was very impressed by the end to end process and experience. Excellent communication throughout the sale, attention to detail, and super service. Well done - I would definitely recommend. 

Ines Pereira 

on Google

3 months ago

Luckily I have met my landlord and she's a lovely lady. I rent her property through Mattin and Co for nearly 6 years now. But how she pays this company to manage it is beyond me. I read some of these reviews and they are pretty accurate. You need about 10 working days for someone to call you back and it seems as there's no one working in that office. Extremely unprofessional. People are polite when you ring but you can tell they're not happy working there and therefore choose to do the bare minimum. This complaint is not per... read more

stephen waugh 

on Google

3 months ago

Martin & co have been brilliant in helping me to sell my Mum house. From initiation of marketing the property to communication during the legal process, they have been consistently professional and supportive. I would definitely recommend them to anyone who wants the best agent to support your sale.