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Martin Chevrolet

4.6

About this business

Martin Chevrolet is the premier dealer of new Chevy cars for sale in the Crystal Lake, Illinois, area. From the versatile Equinox to the rugged Colorado and Silverado 1500 pickup trucks, we have something for everyone. At Martin Chevrolet, we're more than great cars. That's why we hope you'll take advantage of the 25 service bays in our Service Center for all your maintenance and repair needs. Our factory-trained technicians know just what to do when servicing your Chevy car, truck, or SUV. Also serving the Cary and Huntley ... read more

Location details

5220 Northwest Hwy, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.61,622 reviews
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Cortney Herman's profile image
Cortney Herman 
8 years ago

We purchased a vehicle the Thursday before Labor Day weekend. Pretty sad that you when we got home after buying the car we had to wash and detail it yourself because it was done in a rush at the end of the shift before closing. The buying process was smooth however I called the next day to talk to our salesman who was off for the day so I was transferred to the voicemail of the used car sales manager. I left a voicemail and to this day have never received a call back. My husband than talked to the car salesman the next week ... read more

Chase Roewer's profile image
Chase Roewer 
8 years ago

Had an oil change appt. for 3:15. It has been 1 hour 45 min and I had to ask where my vehicle is. ITS STILL BEING WORKED ON!!!!! For the love of god, please get some faster technicians. What is the point of an appointment if you don't go by it. Thanks for wasting my afternoon. If no stars were an option, you'd be getting one. 

Business response:

We look forward to changing that experience for you next time and hopefully earn a 5 star review! 

Anthony Kasper's profile image
Anthony Kasper 
8 years ago

Business response:

Hi Mr. Kasper, We did experience a back log in our Quick Lube Dept. the day of your visit. Our failure complete your vehicle in a timely fashion is unfortunate, and we sincerely apologize for this Service Delay. Our Service Team is instructed to communicate any type of delay in our Quick Lube at time of write up, it also appears we under estimated the amount of time we allowed for this delay, again we apologize. The Quick Lube Team works to improve on its processes daily, in order to minimize this type of delay with future v... read more

Kate Singh's profile image
Kate Singh 
8 years ago

We just had a terrific buying experience at this dealership. Sam from Finance got us in and out in record time! Marci was a dream to work with. You won't find a better salesperson to help you find your new car! 

Chris Hardy's profile image
Chris Hardy 
8 years ago

Thank you to Rob Newell for another great deal on another vehicle and everyone else at Martin Chevy. I would refer and recommend this dealer to anyone! Thanks again! 

Business response:

Chris, Thanks for taking the time to write a review about us, we really appreciate it! Enjoy that new truck and let us know if you need anything further! - Martin Chevrolet 

Lauren Kinser's profile image
Lauren Kinser 
9 years ago
Marcus Leeds's profile image
Marcus Leeds 
9 years ago

Ralph and his service team take well care of our Trailblazer SS and Chevy Malibu. 

Ketyalla Triggleth's profile image
Ketyalla Triggleth 
9 years ago
Brock Swanlund's profile image
Brock Swanlund 
9 years ago

watched one of the salesmen hit another car in mcdonalds parking lot and did not try to find the owner of the car they hit!!!!! 

Frequently asked questions about Martin Chevrolet

How is Martin Chevrolet rated?

Martin Chevrolet has a 4.6 star rating with 1,622 reviews. 

When is Martin Chevrolet open?

Martin Chevrolet is closed now. It will open at 7:00 a.m. 

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