Marsdens Devon Cottages

Martin Mckeown 

on Google

a week ago

Staying at a cottage in Croyde at the moment which we booked through Marsdens ,had a Couple of issues.Rang the help line 4 times during office hours no reply.Left an answer machine message no return call. Called back the following morning spoke to Corine? Who noted my issues and said would come back to me within an hour. After a further 7 hours and no call I rang back, the same lady answered my call and said she wasn't aware of what was happening as had left it with her line manager.After 6 days no return call and my issues ... read more

Richard J 

on Google

4 months ago

Found a property on one site at nearly £100 cheaper than elsewhere. Clicked ‘BOOK’ only to be taken to the Marsden site where, very underhandedly, the booking charge rises to an extra £50. I imagine this is nothing but some sort of ‘service’ charge but for doing absolutely nothing! This suggests, exactly as others do in their reviews, that this company is nothing more than a clearing bank who cream off your cash for no return/saferguarding to you at all and fob you off to the owners when there are problems. Decided to pay th... read more

Arlene Collins 

on Google

9 months ago

We stayed in Gladstone, a lovely house in Braunton - however this is not the first time the cleanliness was not perfect with Marsdens, such a shame.. I won't post the photos but...dirty fridge, slug trails in downstairs shower room and mat in the kitchen, mouldy washing machine, layer of grease and dust on the fire blanket, someone else's socks under the sofa, open flour and peanut butter in the food cupboards . The bed linen was clean but basics should be right, anytime. I Do hope the owner checks who is cleaning this house... read more

Grand Diva Magazine 

on Google

9 months ago

Boek geen duur vakantie huis via dit bedrijf, je krijgt absoluut niet waar je voor betaalt en de klantenservice laat niks van zich horen bij klachten. De informatie en foto's van de aangeboden cottages komen niet overeen met de werkelijkheid. Wij boekten voor 3200£ een oud, ongezond vochtig krot in Devon, The Toad Hall in Tavistock... het bleek werkelijk alleen geschikt voor padden. Kamperen met een tentje zou meer luxe en comfort geboden hebben. Na het indienen van de klacht werd mijn account opgeschort en kon ik niet meer ... read more

Scooby Doo 

on Google

9 months ago

The Barn in Croyde is the worst place I've stayed in. Disgustingly dirty. Uncomfortable sofas. People in adjoining property left Thier dogs to bark and bark