Marnock Medical Group @Kilmaurs

david millar 

on Google

5 months ago

Something isn't right at Marnock Medical Group. "The best way to contact us is through Ask My GP" is what they tell you. Good luck with that as it's only open to make appointment requests for 10 minutes at 8am weekdays!! 10 MINUTES!! Their system cut me off as I was typing out my request for help and to try again the next day! This is ridiculous and needs sorting out. The GPs themselves are great. It's the process to access them that's purposely difficult to get through. Sorry, not good enough. 

Kane Smith 

on Google

a year ago

I was told I couldn't get an inhaler untill I had a review, I need to call between 8 and half 8, I've tried 5 times and the practice reaches capacity in about 20 minutes, the ask my gp won't let me log in, i start work at 5:30 I don't have the time to call them every day for this, I would understand if my prescription was an opioid, but it's a salbutamol inhaler, it's been 2 weeks now, I know they are busy, but I can't believe how hard it's been to get one. 

Anonymous 

on Google

a year ago

I was told I couldn't get an inhaler untill I had a review, I need to call between 8 and half 8, I've tried 5 times and the practice reaches capacity in about 20 minutes, the ask my gp won't let me log in, i start work at 5:30 I don't have the time to call them every day for this, I would understand if my prescription was an opioid, but it's a salbutamol inhaler, it's been 2 weeks now, I know they are busy, but I can't believe how hard it's been to get one. 

Nicola Sutton 

on Google

2 years ago

Staff are rea helpful and friendly. Always get a great service . Thank you for looking after us xx