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Marbella Salon
- Hair Salons
- Houston, TX
About this business
Our mission at Marbella Salon is to create unique, and fashion-forward styles, that turn heads. We're always looking forward to seeing you and crafting your hair to perfection every time you visit.
Location details
415 Westheimer Rd #210, 210, Houston, TX, 77006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I LOVE MY HAIR COLOR!!!!! – Rosie is a GENIUS with haircolor! I swear I am the pickiest person in the world and she outdoes herself everytime I see her! Each time I visit her I tell her I want to tweak my color a bit in a subtle way and she always exceeds my expectations! When I moved away for college, I had to come home every couple months to have her do my hair because I wouldn't trust my hair color with anyone else. I get compliments consistently when I'm out shopping or at lunch and I tell everyone to go to Marbella and ... read more
Fresh New Look @ 30, Donating to "Lock Of Love", Great Customer Service, Friendly Atmosphere, Great Background Musica!!! – I went to Marbella Salon about 2 weeks ago after reading the Wonderful reviews about the Salon & Eduardo on city search. I made an appointment with Eduardo and he did a Fantastic job cutting my hair & also made ALL the arrangements to send my Hair to ?Locks Of Love?! I had been growing my hair for about 10yrs & this October I turned 30 & I decided I wanted a Fresh New Look & I wanted to Donate my Long Th... read more
eduardo is the best! – I went to Marbella salon about 2 months ago after reading the wonderful reviews on city search. I was not disappointed. I made an appointment with Eduardo and he did a fantastic job cutting my hair. I have received so many compliments on my haircut/style and to top it off my hair is so easy to manage even with Houston's humid weather. The staff is extremely professional and the atmosphere is very welcoming. Unlike many other high-end salons, Marbella makes their customers feel like family. Their prices... read more
not that great with cuts for permed hair – The rods were definitely pink. It was all pink and one grey one on my bangs. I was only put under the diffuser when I asked to have my hair dried a little instead of sopping wet. And I had to wait 3 weeks to get the redo b/c 2 weeks to let the perm 'relax' and another week when Eduardo was out sick. No point crying over spilled milk after the fact, at least the redo fixed the pine tree look. Oh well, lesson learned. Thank the lord hair grows out. I guess you can't give a perfect cut... read more
Business response:
We are so sorry that you were dissatisfied with your service. We stand behind our stylists and work,but we understand that you cannot please 100% of the people 100% of the time. As for your perm we do want to clarify that we used orange rods that are bendable(not your traditional perm rod and only used to create waves). Once you made Loni aware that some rods felt tight she rerolled them and checked with you on your comfort ,but were not made aware of the scalp issue. We take responsibility when someone is not satisfied so E... read more
Finally a salon I'll return to – Was just in town last week for a visit and made an apt to get my hair cut and colored here. I've looked on citysearch before and got really bad advice so was a bit hesitant. Luckily it turned out I had nothing to worry about! Rosie did my color and she was great and so friendly! It was a quiet day in there so the rest of the girls came over and joined in the conversation as well. They really take care of you and make sure you are comfortable as well. Unfortunately Eduardo had to go home sick,... read more
Ideal for the Busy, yet picky Professional – It's hard to find a new stylist without referrals when moving to a new city. But, the two things that stood out to me about Marbella's was the long history of consistently positive reviews on Citysearch and the later hours the salon is open. After my first visit for a haircut and highlight with Lonni, I've become a loyal customer. This salon is perfect for me because I am a busy business professional that prefers reserving my weekends for things other than half a Saturday of highl... read more
Bad Customer Service – About a month ago I was getting ready to take my entrance exam for medical school, and I wanted to get my haircut and have a spa day. Since Marbella was rated very highly with great comments on Citysearch I was set on going here. My boyfriend found out and decided he wanted to surprise me by booking and paying for it in advance. When he showed up at Marbella the male owner was opportunistic with poor customer service skils and tried to sell him a package that included a manicure. However, this service ... read more
Business response:
We understand your frustation. The purchase was put on a gift card. We usually do not refund gift cards as stated on the back of ours and many others. From our understanding it was returned because we are not opened on Mondays that is why we did offer a cash/credit return. WE do honor manicure/pedicure services if they were purchased on a gift card or as a package. Since we are so busy that is why we book them that way. As far as the charge if you would like a refund for the $5.00 we would gladly refund it. I am sorry for th... read more
Definitely more than just an awesome hair style!!! – I moved to Houston a year ago and I needed to find a stylist ASAP. I read reviews about Marbella and Eduardo on city search and called and made an appointment. I have been going back ever since. Eduardo makes getting your hair done even more fun than it normally is. I am always laughing! Once when I came in tired from work after a particularly bad day he even spent extra time giving me a scalp massage. It is hard to find service like that!! Plus I always get a great style ... read more
fantastic customer service – i have been looking everywhere in houston to find a salon like this one. it has everything you would want a tranquil setting, a knowledgeable staff, fantastic results and well worth the money spent. Eduardo really knows his stuff and he instructs his entire staff so they are all incredibly simuliar in results.
Frequently asked questions about Marbella Salon
How is Marbella Salon rated?
Marbella Salon has a 4.7 star rating with 957 reviews.
When is Marbella Salon open?
Marbella Salon is closed now. It will open at 12:00 p.m.
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