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Mar-Gas
- Propane
- Pueblo West, CO
About this business
Choose Mar-Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
805 E Enterprise Dr, Pueblo West, CO, 81007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They came and replaced my tank and told me it was empty at 0%. I know for a fact the tank was not empty. It wasn't full either but at least had 20 to 25%. Dishonest company and highest price around. Frustrated with poor service and high price. I will be buying my own tank and ditching Amerigas.
Business response:
Unfortunately, we are unable to locate an account under the last name Sullivan with the zip code 22630. If Mr. Sullivan is able to provide us with the account holder's information we would certainly like to review the issues that have been mentioned above.
They are OVERPRICED and don't give CREDITS. My Father is on a fixed income and they wanted to charge him at a prebuy of 2.50/gal. after shopping around I found it and purchased a yr with a new tank that he now owns at $1.17/gal. when I asked for a credit and any un-use gas, they refused, when we asked to pump it out and transfer to the new tank, no answer. I've left several messages, and emails to corporate. And found out that there is a law suit. So I made my complaint there too. This is POOR POOR service, they don't care a... read more
IF I COULD GIVE THEM A ZERO I WOULD. Due to MAJOR customer service issues with VINCE, and recent over billing issues for services not rendered we decided to look into our account in further detail. Silver star road office AmeriGas has been over billing and over charging us on multiple items. Current bill on recent tank fill was $5.40 a gallon when every other company in central Florida is charging the current rate of $2.00-3.00 a gallon ! AmeriGas is charging us about DOUBLE per gallon !!! Thats highway robbery! That’s just ... read more
Business response:
The local AmeriGas office has been in contact with Ms. Weiss to review and explain any charges billed to the account. After further review of the charges, we are able to confirm that the remaining balance on the account is valid. Charges and fees are outlined in our Terms and Conditions, which can be reviewed at any time by accessing AmeriGas.com.
Too bad I didn't check BBB before ever using Amerigas from Gordonville, PA. I have been a customer there for years. Last year they quoted a neighbor one fee per gallon and then a few hours later I called and they quoted me a much higher fee. Last week I was quoted a fee per gallon that "included the senior discount " as I was told and when I got my statement today, it was a penny higher than quoted. Even the delivery driver had the original fee on his delivery stub. I called and they said "that's how we do our statements. We... read more
Was a customer for 1.5 years and in that time their customer service was poor. Of the dozen or so times I contacted their office about concerns they would always say somebody would call back the next day. Not once did anyone from their office call me back. Not once. I would have to call them on numerous occasions for follow up. Basically doing their job for them. On top of that they have the highest propane prices in the Moses Lake area. Avoid them like the plague, they obviously don't care about the smaller accounts.
I bought my own 500 gals tank from Ferrell in 2010. I filled it up once a year. I had the safety valve replaced in 2017 by Allstate when they filled up my tank. In 2018, Ferrell filled up my tank, and they did not say anything wrong with my valve nor my tank. In March 2019, I ordered 200 gals from Amerigas. They filled up my tank instead, total 346 gals. I notified them, but did not complain because they offered me a good price as "new customer". In May, the customer service called and told me they had to send a tech to do s... read more
Worst company on the planet, they overcharge for everything, employees are very rude,they lie cheat and steal from the customers. Stay away from this organized crime syndicate.
I would rate a zero if it was available. I had Cress Gas for probably 20 years if not more. All of a sudden, my fill up bills double and tripled. I read online that they are now Amerigas. I thought it was just the price of gas going up. I called around and other companies were around 80 cents to a dollar cheaper per gallon. I contacted them and asked to remove the tank since I no longer wanted to do business with them. They did come out and take it, but sent me a bill for sixty bucks. I have called repeatedly and talked to A... read more
Business response:
The local Manager followed up with the customer. The Manager has agreed to remove the charge as a courtesy. The pick up fee was a legitimate fee and was disclosed prior to the tank removal. We apologize for any inconvenience caused to Ms. R*******.
The woman at the front desk gives me nothing but excuses and lies. The delivery guys have told me she's not honest or nice to customers. She waits until I'm out if propane All the Time then charges me a $150 emergency delivery fee. Terrible customer service. The only honesty I get is from the delivery guy. He's honest and helps light my pilot lights.
Business response:
The local Manager was unsuccessful in contacting Ms. Langtry. He left his contact information in hopes of discussing the above issues.
Frequently asked questions about Mar-Gas
How is Mar-Gas rated?
Mar-Gas has a 1.5 star rating with 786 reviews.
When is Mar-Gas open?
Mar-Gas is open now. It will close at 5:00 p.m.
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