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Mar-Gas
- Propane
- Pueblo West, CO
About this business
Choose Mar-Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
805 E Enterprise Dr, Pueblo West, CO, 81007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rented a gas tank for my pool over ten years ago. Had to move out of my house so had cancel my service. When I called they told me I had to pay $99 for a technician to go and disconnect my service even though Heritage Propane decided to leave the tank at the property. The charge was an initial $59 for service and the $40 for technician to go out and put a lock to the tank. Tried to reason with the technician stating that no utility company charges for disconnects. She then forward the call to her supervisor, Jackeline". Her ... read more
Business response:
Mr. M******* was only charged one fee of $59.99 which is outlined in our Terms and Conditions. Additionally, as a courtesy Mr. M******* was given a credit for the propane left in his tank upon removal. Mr. M******* did receive a refund, the local office made every attempt to come to an agreement with the customer.
Price gouging at its finest. Terrible customer service and very very very high pricing. We switched from their service because it was $4.60 per gal. We now have service from A-Tech. They provide LP to us for $1.65 per gallon. Do yourself a favor and go to anyone but Amerigas,
Business response:
We apologize for the dissatisfaction you experienced while doing business with us. AmeriGas does outline our pricing structure in our Terms and Conditions, which can be accessed anytime at Amerigas.com. Additionally, AmeriGas does offer pricing contracts for customer's who qualify in order to help with fluctuating gas prices.
I have had a HORRIBLE experience with this company. They were extremely dishonest and very hard to work with. I lost close to $1,000 dollars to them for filling my tank without my permission when I was in the process of selling a home that I just purchased. The receptionist was extremely rude each time I spoke with her on the phone to the point of having me in tears multiple times. The man who came to my house when I first came to do a "leak check" filled my tank without my permission and then it was considered my fault sinc... read more
Horrible service, they slammed me with a bill for over 4 years after I have payment to their driver!! I switched
Terrible service. They charge roughly 3 times the average going rate for Propane, on top of tank rental fees. I finally switched to a different provider, and now they won't pick up their tank, which has been sitting in my front yard for near 2 months now. If you're considering this company as your provider, don't. It'll be nothing but frustration and bills that go up 30-40% every year.
Business response:
Our pricing structure is outlined in our Terms and conditions which can be accessed anytime at AmeriGas.com. Tank removal was attempted the week of 10/28/2019, however the ability to safely remove the tank was hindered due to damage on the tank which was explained to Mr. Jurkiewicz. The removal has been rescheduled for 11/8/2019, weather permitting.
Terrible service and deceptive. Out to scam people out of money using dishonesty. They deliver based on a forecast and if within their forecast you haven't had a delivery, then you owe tank rental. Well we don't get a delivery until after they charge us rent and there is no consistency with the cycle for billing. What a bunch of crooks!!!!!!!
They do not even deserve 1 star! Please do not ever never ever use this company! Our local Dover DE company was Paradee gas who sold out to AmeriGas - we "inherited" them when we bought our home - after letting us run out of propane, we had just come home with our newborn!, they stated in order for them to come out we HAD to sign an agreement - so we did, big mistake - we were stuck with them for over two years and had to pay their huge inflated prices - after two years I called to cancel our account, they stated I had to pu... read more
Business response:
AmeriGas does apologize for any inconvenience caused. The tank rental charge has been credited.
It is so sad that a company like this is allowed to do business in the State of N.H. I was a customer of theirs for years, and When their Propane prices kept climbing through the roof, I decided to switch companies. I was told by a Keene gas customer service rep, they do not reimburse for unused product in the tanks in N.H. when they are removed from your property. They owe me @ $400.00 in remaining unused propane. Please do your home work when seeking a propane co. ALL of the reviews on this site, can't be wrong.
Business response:
Our Terms and Conditions are provided via multiple avenues and are always available to be accessed at AmeriGas.com These Terms and Conditions outline our pricing structure as well as information regarding termination of propane service.
Very bad customer service and they cheated me and said I did not cancel my service for this Year and I did in July and now will not leave me alone and keeps adding late fees to a $150 .00 cancellation fee but I made it very clear I did not want their services this year because the sign up fees for already being a customer, I paid 250 a month all last year and then still got a over charge of $625.24 and now this year saying I have to pay &300.00 a month, we are 2 people leaving in a 2100 QF house but shut all unused rooms off... read more
Business response:
AmeriGas apologizes for any poor customer service encounters that may you have experienced. After review of your account, it appears that an agreement was made between the local district manager and Mr. Palloni. It was agreed that you all would use any propane left in your tank and would call the local office when ready for removal. In addition, Mr. Palloni agreed to make payment of $798.00 after the local district manager gave a credit of $135.00 as a courtesy.
Frequently asked questions about Mar-Gas
How is Mar-Gas rated?
Mar-Gas has a 1.5 star rating with 786 reviews.
When is Mar-Gas open?
Mar-Gas is open now. It will close at 5:00 p.m.
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