Mar-Gas

Dianne T 

on BBB

4 years ago

Worse gas company to use . I recently moved to Florida and the pervious owner used Amerigas. We decided to keep the same company. This was the worse idea ever. We started talking to this company in September and each time we would get a different amount to service our tank. Finally in November after setting up an account with this company we thought everything would be settled. That was a joke. On November 6, 2020 we were told to pay $551.71 to get our tank filled and checked. November 14, 2020 my husband paid the company $3... read more

Imogene W 

on BBB

4 years ago

I cannot receive a delivery. I have called several times and been told we are on the schedule but they never show up. 

Richard D 

on BBB

4 years ago

Only giving them one star, because I cannot give them a zero star. Wait times are near 90 minutes when calling. Was scheduled for a tank delivery on 17 Nov 2020, the tech arrived, looked at the site, and said that he could hook everything up, but would need about an hour. He was going to go put everything in the computer. He went to his truck and left, no tank drop off or anything. Tried calling all afternoon, with 90 minute wait times, that I have been disconnected from each time... email the company and still no response..... read more

Guy B 

on BBB

4 years ago

These people suck! They don't even answer their phones. Take your business elsewhere! 

Karyn 

on BBB

4 years ago

Do not use this company! For the last 6 mos. they are almost impossible to get ahold of and the 3rd time I called, I called the emergency number and still was on hold for over 20 mins. If you order gas from them now you have to agree to a very unfair contract, they price gouge compared to other companies, add extra fees, etc. Today the lady I talked to wouldn't even give me her last name so I would have some evidence I called again to have their service terminated. 

Katie S 

on BBB

4 years ago

**This is a really long rant, but worth reading if you’re considering using AmeriGas** First off, I would like to let you know that I am typing this with my middle finger. Secondly, I have never received customer service as terrible as this in my life. And that’s saying a lot. Because I’ve had Verizon and CableOne. I’ve never been angry enough to leave a negative review of ANY company until now. I bought a house that had an AmeriGas tank on it. I called them within the first week of moving it to notify them that I bought the... read more

Kevin 

on BBB

4 years ago

I ordered propane on 9/24/20 and i still do not have it after numerous call. 

Ronald M 

on BBB

4 years ago

Do not do business with this company,!!! We have been trying to get money they owe us since September. We had been with another company but this company bought them out and it has been one nightmare after another. We had to call them several times to get their empty tank picked up. we were told the credit balance on our account would be paid 7-10 days after the tank was picked up. Here we are three months later after many phone calls (on Hold for up to over an hour) and we still have not received our money. Today we received... read more

DeeW. 

on BBB

4 years ago

Though fully paid up, and without any warning, this Saturday afternoon, getting ready to cook dinner -- suddenly I have no propane! AND the company does not have any emergency contact ability -- I've been on hold, since "all operators are busy" at 7pm Saturday, to get "emergency delivery for an extra charge," for 30 minutes. Giving up. So all weekend, no stove. No reason. No warning. No ability to reach anyone. Terrible company. If I don't get my recent payment back, will file a complaint.