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MainStreet Family Care
- Urgent Care
- Sylacauga, AL
About this business
Location details
40900 US-280, Sylacauga, AL, 35150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Recommendedi was so very pleased with the level of care my granddaughter received. EVERYONE is very unorganized structured. even though we had to wait 4 hours for covid -19 test and for us it was ditting in car with a 5 year omd they done everything to assure she was comfortable. fluids to keep her hydrated and even offered her a trail mix snack because she was hungry because of the long wait I would recommend this facility to anyone especially my family the staff is outstanding and I are on top of everything they do thank you so much ... read more
RecommendedToday was the first day I have ever been to urgent care, and it won’t be my last!! The entire staff was amazing, the love and compassion they showed while taking care of my daughter was superb! They really went above and beyond for me and her!
Place is ran by unprofessional idiots
Hire a receptionist with a better disposition. Not leave patients in line, outside on a 90°+ day for 2 or 3 hours. Use 2 or more brain cells simultaneously to develop a simple waiting list for patient names and phone numbers, so the patients can wait in their cars (rather than standing in the parking lot) to be called.
RecommendedAll the staff was more than friendly and efficient throughout the entire process, despite being absolutely slammed. Would absolutely recommend!
Showed up today with my son at 3:30 for an ear ache. Receptionist was very sweet and mentioned the doctor may not be seeing any more patients today bc they close at 4pm. She asked the doc and she agreed to see my son. However, another MA from the back came around the corner and informed me that on the weekends they close at 4 so if I want to be seen next time, I need to come before 330. There was literally NO other patients in the waiting room or in the back. No one was in the parking lot. I asked her why she was telling me ... read more
husband has been trying to get tested for 3 days now for covid. first 2 days he didnt get there early enough. today,, husband got there at 6:30am. at 9:30am they turn him away and tell him he is having symptoms of a heart attack and to go to the E.R. For light chest pain, that has been going on for days... now his work is being a pain because he was suppose to get tested for covid. oh, and it was NOT a heart attack, as he tried to tell them while he was there 🤬 ETA: apparently mainstreet CALLED the ER and said he was on his... read more
RecommendedEfficient and friendly staff!
Business response:
Thank you Amanda!!!
There are lots of ways to improve the covid testing process so that people don't have to stand in the hot sun for hours on end. 3 hours of waiting in the hot July sun was enough for me to pack it in. I'll find somewhere else to go. I realize there are a lot of people needing the test, but it doesn't have to mean suffering in the sun to get it.
Frequently asked questions about MainStreet Family Care
How is MainStreet Family Care rated?
MainStreet Family Care has a 4.5 star rating with 831 reviews.
When is MainStreet Family Care open?
MainStreet Family Care is open now. It will close at 8:00 p.m.
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