Main Street Renewal - Orlando - Orlando, FL

Amy W. 

on Birdeye

2 years ago

I need negative stars…. What a joke! 

John-L V. 

on Birdeye

2 years ago

Just another company utilizing technology to serve themselves and not serve the consumers best interest. Everything that is wrong with corporate America wrapped up into one company. Customer service will try to steer you into getting the append paying a fee & then paying an application fee before answering a question. They also hung up on us. Imagine having a maintenance issue. We drove 2 hours to virtual view. Don't waste your time. Tons of bad reviews. We saw 2 houses with no back door. How is that not a Fire hazard? I wou... read more

Daniele V. 

on Birdeye

2 years ago

while I was renting a house through this company i started having issues with the pool in April; the filter stopped working, and pool immediately turned into dark green. Called about a dozen times to address the problem and always told something different in the way they were going to handle it. Meanwhile, I kept paying the pool maintenance fee without even being able to use the pool until my leasing was up in August. a Case for a pool fee refund was opened in May and up to today, every time i contact them I am told is "stil... read more

Susan V. 

on Birdeye

2 years ago

I wish I would have read the reviews from this company before we submitted our application. This has been a real joke from day 1 we moved in and I have sent so many emails and no one responds. This company is ran horribly with no regard to their residents or their property. I moved into a home that was so dirty!!!! This house was not ready at all for new residents to move in. We experienced so many awful things included the AC filter had mold and so much dirt, toliet clog after 1st time using it, sewage waste backed into th... read more

Ruth Morris G. 

on Birdeye

2 years ago

I have been in my home since November 2020 and put in a repair ticket for my pool because it was losing a large amount of water. Am having to fill it every single day. My water bill went from 110 to 433 monthly because of this leak. My electric also doubled because the timer was broken and ran 24/7. Since APRIL 5th I have put in 5 tickets about this pool. The tickets keep getting closed for some reason and still no repair. I stopped filling the pool and now it only has about a foot of water in it. I tried calling their corpo... read more

ALICIA G. 

on Birdeye

2 years ago

DO NOT RENT FROM THIS COMPANY.....I HAVE BEEN DEALING WITH JOSHUA SUTTA AND IT HAS BEEN A JOKE FROM DAY 1. MY MOVE IN DATE WAS JUNE 1, WHEN I ARRIVED TO THE HOME THERE WAS NO RUNNING WATER AND SEVERAL ISSUES IN THE HOME AS THEIR MAINTENANCE TEAM DID NOT DO THEIR JOB FORCING ME TO LEAVE AND FIND OTHER ACCOMMODATIONS FOR 2 WEEKS BEFORE THE HOME WAS ACTUALLY READY. I SPENT HUNDREDS OF DOLLARS STORING MY THINGS ELSEWHERE AND LIVING ELSEWHERE AND EATING OUT AND 2 MOVING TRUCKS 2 SEPARATE TIMES AND THEY BELIVE IT IS FAIR TO GIVE M... read more

Jennifer H. 

on Birdeye

2 years ago

I started my lease on a Friday, the day I got into the house the AC was broken. I had toured the house 4 days prior and had reported the issue then and was told it was fixed. The thermostat read 92 and was set to 78. They wait until the next day to send someone, so I could not move in. I then arrived back Sunday and was using the bathroom, I noticed the toilet filled with water and went to the other bathroom and noticed the same thing. I checked the clean out pipe, only to find waste flowing from it. That took 5 days to repa... read more

Cassie S. 

on Birdeye

2 years ago

We've only been in a rental with this company for 6 weeks. It has been a fight every step of the way. From their inefficient structure for applications, to their inability to submit work orders in a timely fashion, to getting emergency maintenance requests reviewed and scheduled in a timely manner. We live in Florida, it's July and our AC isn't working. I have made multiple maintenance requests, called the phone numbers to only be disconnected time and again, tried to leave my phone number for a call back only to never b... read more

Jim D. 

on Birdeye

3 years ago

Absolutely the WORST company on planet Earth. These "people" do not care one iota about you as a tenant. Brand new house, first people in it, and raw sewage backs up all over the first floor. I mean actual poop, pee, toilet paper floating in the living room. Called for help, they said it would be 3 days before someone could get there. Really. A bio-hazard. Three days. Why don't THEY live in raw sewage for 3 days and see if that's acceptable. Well, now it's 2 years later and I am not renewing my lease and all of a sudden, eve... read more