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Magnussen's Toyota of Palo Alto
- Palo Alto, CA
About this business
WE ARE OPEN FOR BUSINESS All vehicle sales, finance, service, parts and car rental departments are open and staffed with people you know and trust. • New Outdoor Sales Showroom is open seven days a week. We also offer contactless, simple and 100% transparent online car buying from the comfort of your couch with home or office delivery option. • Service, Parts and Rental Cars are open Monday through Saturday. In accordance with COVID-19 regulations, our customer waiting area remains closed. We offer car, bicycle ren... read more
Location details
690 San Antonio Road, Palo Alto, CA, 94306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I contacted this dealer for a new sienna. Hameed (Sales person) let me know that there is a mark-up on the vehicle. I then stated that I am no longer interested and Hameed said: "Without markup is a fake promise if anyone make it". I stated that's not true I got my GR86 from another dealer for MSRP and that car was in lower supply than the Sienna. With Toyota at record-breaking production numbers, mark-ups based on low supply are not okay.
Considerate and Courteous are the words that I would describe the team at Magnussen. The greatest thing about this dealership is that it is a "no-frills" type place of business aimed at providing great service to customers. I spent weeks scouring the internet to be able to test drive a Grand Highlander only to be told that I would need to get in a cue or require a deposit by other dealerships. I had visited 5 different dealerships over the holiday break and ran across a number of apathetic sales reps and even a downright sle... read more
Always thorough, professional I've been buying and leasing my vehicles through Magnussen's Toyota of Palo Alto for almost 20 years now, and have had overwhelmingly positive experiences with sales and especially the service department. They are honest, thorough, professional, and accurate in their time estimation for services rendered.
I love that I have Alex Ramirez as my service advisor. The service department is the reason why I continue to buy my cars from Magnussen Toyota in Palo Alto!
I searched online for Toyota dealerships of up to 500 miles for a new Camry Hybrid and by far, Toyota of Palo Alto had the best price, well below MSRP, compared to other dealers. After trading a few emails with their internet service manager, Said Abbas, to confirm the car's details and price, my husband and I drove to Magnussen's to test drive the car and then purchased it. Said was helpful and pleasant. The finance manager was thorough in the documentation. There was no pressure to purchase or for add-ons. The experience w... read more
Jacob was knowledgeable, patient and didn't exert any pressure. When I came back the next day with some questions he he gave me as much time as I needed to answer my questions
Though not the closest dealership, we have been using Magnussen's Toyota of Palo Alto for a couple of decades for five new car purchases and all the maintenance services associated with these cars. No matter how busy they are, their service always displays a customer first attitude.
Left the car with an electrical issue, low battery. Declined 5K mile checkup so got a laundry list of items like brake check, broken windshield (as if I didn't know) and no diagnosis made of the electrical issue.
Not often does one drive 250 miles just to buy a new car. For several months, I had been looking for a new Toyota Camry with specific options. After periodically checking inventories and calling dealers from Los Angeles to San Diego with no luck, I decided to expand my search. Another month passed until I received a call from Magnussen's Toyota of Palo Alto informing me they had a 2024 Camry exactly as I wanted. In the meantime, I had read various Toyota dealer reviews and remembered positive remarks about the dealership. Ev... read more
Frequently asked questions about Magnussen's Toyota of Palo Alto
How is Magnussen's Toyota of Palo Alto rated?
Magnussen's Toyota of Palo Alto has a 4.4 star rating with 2,488 reviews.
When is Magnussen's Toyota of Palo Alto open?
Magnussen's Toyota of Palo Alto is closed now. It will open tomorrow at 9:00 a.m.
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