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Mack Worldwide Warranty
About this business
Defining The Future of Warranties
Location details
07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible! They don't even deserve 1 star. HORRIBLE customer service. They don't return calls. Takes weeks till they come down. Not worth it
Mack is such a scam, they have horrible customer service and it takes weeks until they respond to any email/ticket and a few more weeks until a technician comes to service you. Their phone never gets answered, you simply stay on hold and after a while it just disconnects, I wonder how they are still in business.
Purchased an extended warrantee for top price almost $200, and already waiting 2 weeks and they have still not assigned a tech yet, just getting the run around, this is a scam!
waiting over a month and no reply
THIS COMPANY IS A FRAUD!! I HAVE BEEN REACHING OUT TO THEM SINCE SEPTEMBER AND HAVE YET TO HAVE A REPAIR PERSON FOR MY DISHMWASHER. FIRST WAS CORONA DELAYS THEN I HAD TO SPEAK TO ABOUT 4 DIFFERENT PEOPLE. NOW THEY ARE SAYING IT IS MY FAULT!!! WITHOUT EVEN COMING TO MY HOUSE!! NEVER TAKE A WARRANTY WITH THEM. GO DIRECTLY WITH THE COMPANY. THEY ARE THE ONLY ONES THAT CARE!
MACK'S EXTENDED WARRANTIES ARE A CHEAT! I AM SITTING WITH A BROKEN MACHINE FOR SIX WEEKS, THE REPAIR SHOP WHIICH IS CONTRACTED WITH MACK IS SAYING THAT THEY DON'T HAVE THE PARTS NEEDED FOR THE REPAIR. MACK IS SAYING WAIT ;UNTIL THE PARTS BECOME AVAILABLE WHICH COULD TAKE 6 MONTHS!!! THIS IS AFTER I PERSONALLY PUT IN 90 DOLLARS INTO THE MACHINE WHICH MACK SAYS IS NOT COVERED. SAVE YOURSELF THE AGGRAVATION
Purchased a warranty on my refrigerator now Mack says I need to wait a month before they can even look at the claim why am I paying hundreds of dollars to be out an appliance for more than a month
Horrible Company/ Terrible Customer "Service" I bought 3 five year warranties for my Samsung TVs from a MacK WW Warranty authorized dealer - total cost $597. I paid for them using my AMEX card and I've provided this to Mack. Mack claims, not sure I believe them as they won't supply any proof to this affect, that the Mack authorized dealer I bought the warranties through never paid Mack and therefore Mack cancelled my warranties. I only discovered this earlier this month when my 75" TV developed a problem. Mack informed me ... read more
never ever use mackcam with no service they offer you, they are here not to serve you just to make money, whatever reason they can find not to serve you they will do so, when you buy warranty at a dealer make sure its not mackcam
Frequently asked questions about Mack Worldwide Warranty
How is Mack Worldwide Warranty rated?
Mack Worldwide Warranty has a 4.3 star rating with 430 reviews.
When is Mack Worldwide Warranty open?
Mack Worldwide Warranty is closed now. It will open at 9:00 a.m.
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