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Lute Riley Honda

4.3

About this business

Location details

1331 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.3696 reviews
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Veronica Acosta's profile image
Veronica Acosta 
recommend  Recommended
4 years ago

The agency was very professional, they help you so much and they explain everything very well. Their service was very amazing and they solve all of your problems. I highly recommend this agency. 

Arlene Englert's profile image
Arlene Englert 
recommend  Recommended
4 years ago

Took my car in for a recall fix on Monday. Feb 8. Since I have a maintenance contract with them I asked at the onset if any maintenance could be done at the same time. Answer: nope. Everything is up to date. Today, Friday feb 12 I got a notice that “time be running out for my transmission fluid. “ Hmmm. Don’t they have records to access this when asked? Not very happy about an extra trip to Richardson very soon. 

Business response:

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. 

Aleshia Massey's profile image
Aleshia Massey 
recommend  Recommended
4 years ago

Great Customer Service. Brandon is phenomenal. First time buying a car and my experience was GREAT!!! It definitely will not be my last time buying a car from you guys. Again Thank you Brandon for all your hard work and help. 

Business response:

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda 

Eric Kevin Largent's profile image
Eric Kevin Largent 
recommend  Recommended
4 years ago

It’s rare that I give an endorsement but, I need to for this facility. Lite Riley Collision Center is amazing. My dealership doesn’t have its own body shop so I went over to Lute Riley with my wife’s 2021 CX9. Something fell over on it and put a small dent in the lift gate. This is 3 stage and they did an amazing job. The edges are even smooth. If you are in need of a body shop, regardless of what you drive, go see Alex Medina. He’s great. And the tech on my SUV is Dung. He has amazing skills. Having been in the shop most of... read more

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Shelly B. Hurley's profile image
Shelly B. Hurley 
recommend  Recommended
4 years ago

Adam, the service manager was amazing. While I was out having surgery he personally went and picked up my car for maintenance. Surely, due to surgery this was an unusual situation, but he made my day, week, month ten times better by being so kind and professional. Now I can sit back and recover and heal and when I can drive again my car will be ready to go. Thanks Adam! 

Cindy Alfaro's profile image
Cindy Alfaro 
4 years ago

Will never buy from here again the add ons are ridiculous!! Got lied to multiple times by Joel about my car needing a "warranty" that they said was "required" they insisted and added it after I said I did not want it called my bank and they said it was not required. We're speaking about a $1900 warranty! Showed up to pay the rest of my car cash and they just kept adding stuff!! Read your contracts guys do not let them talk you into this "warranty"!!! 

Business response:

Hi Cindy Alfaro, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 984-2917. We look forward to hearing from you. 

Linda Wilburn Pelfrey's profile image
Linda Wilburn Pelfrey 
recommend  Recommended
4 years ago

Had rodent damage to wiring. Were able to repair very quickly 

Business response:

Linda Wilburn Pelfrey, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Michelle Welsh Bourbon's profile image
Michelle Welsh Bourbon 
recommend  Recommended
4 years ago

Excellent purchase experience with Christina Bernd! She was super friendly, very helpful and very responsive! She made our son’s first car purchase such a happy and memorable experience! We appreciate the extra effort she demonstrated to make this a special memory for all of us! 

Business response:

Hi Michelle Welsh Bourbon! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Linda Beahm Terry's profile image
Linda Beahm Terry 
recommend  Recommended
4 years ago

My family has worked with Keith Burr for several years and have always been VERY satisfied with his great customer service and professionalism. Keith makes the car buying experience a positive one. I have referred friends to him and one friend actually bought two cars from him within a few weeks! Thanks Keith for helping us in buying our new Accord! Robert and Linda Terry 

Business response:

Linda Beahm Terry, we are glad we could help! We hope to see you soon! 

Frequently asked questions about Lute Riley Honda

How is Lute Riley Honda rated?

Lute Riley Honda has a 4.3 star rating with 696 reviews. 

When is Lute Riley Honda open?

Lute Riley Honda is open now. It will close at 9:00 p.m.  

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