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Lute Riley Honda

4.3

About this business

Location details

1331 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.3696 reviews
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Carolyn Booth's profile image
Carolyn Booth 
recommend  Recommended
5 years ago

Lute Riley Honda gives great service and is a honest Dealership. 

Business response:

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Ashley Everywhere's profile image
Ashley Everywhere 
5 years ago

Don't go here they are the WORST dealership I ever went to. Not only did they lie about the contract, But they claim they gave me refund for $1700 And my report doesn't say that. They refuse to meet me to fix the issues on the car. They also gave me the wrong key so it won't even fit in the door 

Business response:

Ashley Everywhere, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (855) 984-2917 when you have an opportunity, and we will be more than happy to try and turn your experience around. 

Margo Szermeta's profile image
Margo Szermeta 
recommend  Recommended
5 years ago

Great dealership for buying and having service performed. They are extremely professional and friendly 😃 

Business response:

Margo Szermeta, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. 

Mary Tran's profile image
Mary Tran 
recommend  Recommended
5 years ago

Harrison and Danny made my purchasing experience exceptional and with the utmost ease . Thank you for the impeccable customer service . You guys are the best .. and I’ll definitely be back for the future cars 

Jake Reeves's profile image
Jake Reeves 
recommend  Recommended
5 years ago

Service department has excellent customer service 

Business response:

Jake Reeves, thank you so much for your high rating! We hope to see you soon! 

Marty Lynn's profile image
Marty Lynn 
recommend  Recommended
5 years ago

I was able to go in and find the car i wanted. Test drove the car and shown all the bells and whistles. My sales lady Christina Bernd was able to answer all my questions and helped me setup the functions on my car they i would use. Finance was easy breezy and they gave me a great interest rate!!!!! Lute Riley fan for life!!!!! Sales.....finance a solid 10!!! 

Business response:

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Theresa AndTroy Weatherall's profile image
Theresa AndTroy Weatherall 
recommend  Recommended
5 years ago

Joel provided great customer service in the express lane and Roy in parts was a big help over the phone. 

Business response:

Theresa Andtroy Weatherall, it's experiences like yours that really keep us motivated! We're looking forward to your next visit with us! 

Karen McKenzie's profile image
Karen McKenzie 
5 years ago

I called and asked about a car on the internet. The salesperson assured me there was no body damage. What I thought was a dent was reflection. I was told the car was is "good condition and everything works." I made an appointment to test drive the next day. Upon checking in I was assigned to a different person than I spoke to the previous day. He knew nothing about the car I was scheduled to drive. He took me to the car. The front bumper was dented, scratched, and the clips were disconnected. The back bumper had a dent. The ... read more

Business response:

We are disappointed to hear that you did not have a more positive experience with us at Lute Riley Honda. Please reach out to us at (855) 984-2917 so we may assist you in moving forward towards a resolution. 

Ellen Fletcher Knighton's profile image
Ellen Fletcher Knighton 
recommend  Recommended
5 years ago

I have been a Lute Riley customer since 2004 I think! They always service my cars in a professional and timely manner. My purchasing experiences have also been amazing. I would not go any place else! 

Business response:

Hello Ellen Fletcher Knighton, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! 

Frequently asked questions about Lute Riley Honda

How is Lute Riley Honda rated?

Lute Riley Honda has a 4.3 star rating with 696 reviews. 

When is Lute Riley Honda open?

Lute Riley Honda is closed now. It will open tomorrow at 8:30 a.m. 

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