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59 State St, Orem, UT, 84058, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great Service and great pizza. Atmosphere was great as well. If you want as good as Utah gets for authentic NY pizza just go to Lucy’s. Floppy thin crust pizza! One bite, everyone knows the rules! Dexter our server was great!! Five �’s!!!!
We found a hair in our olives. The kitchen staff with longer hair do not wear any kind of hair nets, nobody in the kitchen wore any kind of gloves while handling food products. I watched emolpyees grab cheese, then random poultry / beef products again with bare hands. Our party nearly decided to cancel our order and eat elsewhere. Id either avoid this place or not watch the kitchen staff
Business response:
Eric thanks for your feedback. I'll share it with the staff. The lack of hair nets is a red flag for me. The health department allows us to grab the cheese and other toppings with bare hands because the product eventually ends up in the 600 degree oven. I hope this helps ease your mind. I will however be reminding them of their hair nets. Thanks again.
Best pizza in orem! My first and only place for pizza! Unforgettable!
Business response:
Thanks for the great review! We are so glad you enjoyed your experience, and look forward to seeing you again.
Would've been 5 stars but here's the bad: I requested two additional toppings on a pizza and didn't get them. 2. Please be more creative with your special pizza of the day. I love pepperoni and olive but it's not exciting. same with a bacon pizza. Specials are supposed to be creative. The Good awesome prices. Perfectly cooked pizza. Thir free olive and pickles are delicious. The waitresses were great. I've been there three times. If you guys were closer I'd go there everyday. So my compliments out number my complaints. Eat h... read more
Business response:
Thank you Robbie for the feedback! Our slice of the month toppings do vary from month to month. Do you have any suggestions for some fun topping combinations? We are always looking for customer input! Thanks again, hope to see you back soon.
Need to work on your customer service! It took nearly an hour for me to be acknowledged when I got sat that is very inexcusable to me especially when your food is really good. You need to take alot more pride with your customers
Business response:
Will do. I will share your comments and more importantly stress some new procedures. Thanks
Lucy's New York Style Pizzeria has a 4.3 star rating with 1,578 reviews.
Lucy's New York Style Pizzeria is closed now. It will open on Monday at 9:00 a.m.
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