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Lowe's Home Improvement

4.0

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes... read more

Location details

814 Eastern Bypass, Richmond, KY, 40475, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.02,181 reviews
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Tabitha M's profile image
Tabitha M 
8 years ago

Very disappointed in the service I have revived from this location and store in general. I placed an online order and 10 minutes later received a call that the item was no longer in stock due to the fact that someone purchased the item after I placed the order online I'm very disappointed with this company and their handling of the situation and I will choose to take my business to Home Depot from here on out. 

Allen Hazer's profile image
Allen Hazer 
8 years ago
Sandy Gamble's profile image
Sandy Gamble 
8 years ago

Floyd is a great example to other employees. Thanks for you help Floyd! 

Deborah Livingston's profile image
Deborah Livingston 
9 years ago
Samuel Larrabee's profile image
Samuel Larrabee 
9 years ago

I guess I'm adding to the list of complaints. Lowe's corporate needs to start looking into this location. Two months ago I bought a Dewalt double bevel mitre saw, which is fairly large and with the stand is a little difficult to maneuver through the aisle but not one offer to help me with anything. Don't worry, just spending $1,000 over here. I am in today trying to buy lumber. Nothing but sarcasm and rudeness from the gentleman wearing the curly ponytail. Customer service has no room for a diva. 

Renee Pike's profile image
Renee Pike 
9 years ago

Went to Lowe's Home Improvement, Richmond, KY yesterday hoping to get help with designing and picking out items for our new master bathroom. But instead they informed me that they could only help if we paid them to install the items. I thought Lowe's advertises to get your DIY supplies here. Any suggestions where I can go? I am not so sure I want to spend my money here at Lowe's. 

Laura Smith Anglin's profile image
Laura Smith Anglin 
9 years ago

Very bad customer service in the store.lowes in richmond ky. 

Stephen Whitehouse's profile image
Stephen Whitehouse 
9 years ago

The staff in the electrical department are a disgrace and the service non existent. The manager should be sacked they have no idea how to run a business. Certainly wont be going back . 

Yazmin Lopez's profile image
Yazmin Lopez 
9 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 2,181 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 8:00 a.m. 

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