Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

4.0

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes... read more

Location details

814 Eastern Bypass, Richmond, KY, 40475, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.02,181 reviews
Select a rating
Joseph Fields's profile image
Joseph Fields 
6 years ago

Terrible service at the register today. Casher spent forever trying to get kitchen countertops to scan. Showed her the numbers off the website, she said she could not use those and called the back and what do you know got the same numbers from them. The guy who helped me out was nice. Good thing they are the only show in town or I definitely go somewhere else. The lumber is completely trash, they should at least sort it in grades, so people don't have spend so much time sorting out the boards twisted in every direction. 

Melanie Galinger's profile image
Melanie Galinger 
6 years ago

Chris Hill and his staff were incredible to work with for our organization. The store is always clean, the staff always helpful, and they support their community. <3 

Jason Bach's profile image
Jason Bach 
6 years ago

Lowe’s .com advertising a Craftsman 2 tool set for a savings of $46.00 then the ONLY WAY to get it is to pay 💰 $99.00 for truck delivery come on Lowe’s REALLY Its 2018-19 to beat it all the shipping was free they just want &99.00 to load it on a truck and drive it 15 miles instead of letting me pick it up 🤔😡😡😡😡😡😡😡Good bye Lowe’s Hello Home Depot 

Erika Richardson's profile image
Erika Richardson 
6 years ago

I went to Lowe’s in a loaner pickup which wouldn’t start when it was time to leave. Employees Wes and Heath were super helpful and did everything they could to help me. I appreciated them so much! Thank you, Richmond Lowes! 

Kristin Peterson Crist's profile image
Kristin Peterson Crist 
7 years ago

Here right now in store. What imbecile would pick a Saturday at 11:00 am to close all the isles in paint/stain to stock shelves? Wish Home Depot was here in Richmond. 

Chris Todd Dickerson's profile image
Chris Todd Dickerson 
7 years ago

Lowe's has piss poor customer service and when their subcontractor tears of a septic tank they refused to make it right and fix it and they said they do all their work them selfs and yet a subcontractor come out to put up fences and carpet when you buy stuff from them your on your own ones they have your money fuck you they say 

David Adams's profile image
David Adams 
8 years ago
Andrea Brin's profile image
Andrea Brin 
8 years ago

I've never been treated with such disrespect, very disappointed and will be shopping on line or Danville/Lexington. In fact as soon as I left the store made the exact purchase online with 10% off and free shipping! 

Teri Parker's profile image
Teri Parker 
8 years ago

I really hate going into Lowe's here in Richmond. They have no customer service & as a former employee of another central Kentucky Lowe's, I know the training they should have had. Today was no exception. Tons of people around paint counter and 2 girls stocking shelves rather than making sure the customer is satisfied. This is just wrong, but is common place in this Lowe's. I'm driving to Lexington from now on, this place is ridiculous!! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 2,181 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com