Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

4.1

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Indianapolis, IN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

8850 S Madison Ave, Indianapolis, IN, 46227, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.12,702 reviews
Select a rating
Steven Sommerville's profile image
Steven Sommerville 
6 years ago
Carrie Rector's profile image
Carrie Rector 
7 years ago

I don't normally vent my frustrations on Facebook like this but here we go..... Customer service is going down the drain. If there will be a delay it shouldn't be up to the customer to stay on top of things. It should be the responsibility of the company when errors are made that causes delays and they need to update and notify customers. I shouldn't have to call them every single time to make sure that they are doing their job. That is why we just paid someone else thousands...Continue Reading 

Stephen Friess's profile image
Stephen Friess 
7 years ago

25 people in line before they open more registers Then they open 6, after everyone was already aggravated. 

Ron Carey's profile image
Ron Carey 
7 years ago

Ordered a replacement window on October 26,2017. Was told it would take 4-6 weeks. Window arrives and is schedule for installation. Extreme Weather delays installation for 3 weeks, obviously not their fault. Installer arrives and says store ordered wrong size needs to be reordered. Store Rep says he will reorder. 5 weeks later we try to contact store rep for an update. no response! We then contact store Assistant Manager who finds window was never reordered!! After another 4 weeks window finally arrives and is installed. Ins... read more

Jacque Bush's profile image
Jacque Bush 
7 years ago
Beth Shore Groves's profile image
Beth Shore Groves 
7 years ago

Terrible customer service! Will never shop at any Lowe’s from now on! 

Linda Dietz's profile image
Linda Dietz 
7 years ago

Remodeling our kitchen & replacing our appliances. Found a microwave at Lowe’s online, regularly $419, on sale (closeout) for $104.75! I ordered it & received a confirmation. Got home from vacation, checked my order & it said “Order Status: Unknown”. They offer customer service via text so I texted & they couldn’t help me. So I called them. I was told even though they are offering the EXACT same item, including the same item # & UPC #, for $332, they won’t honor my $104.75 price & “they don’t have to” because the item I orde... read more

Dustin Henson's profile image
Dustin Henson 
7 years ago
Julie Lamb's profile image
Julie Lamb 
7 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 2,702 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com