Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

3.9

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Bartlett, TN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

8300 US-64, Bartlett, TN, 38133, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.92,192 reviews
Select a rating
Joey Ray's profile image
Joey Ray 
3 years ago

The customer service here is an absolute disgrace. After having the worst shopping experience yesterday, I was trying to make sure the manager was informed of my complaint. I spent over an hour on the phone trying to reach someone. Was hung up on 4 times and gave up. I will be calling corporate tomorrow. 

Patrick M. Nelson's profile image
Patrick M. Nelson 
3 years ago

please open more checkouts. 2 lines that go all the way to the back of the store is not the way to treat customers. and no its not business during covid. it's lowes not respecting its customers. 

Cam e Ron's profile image
Cam e Ron 
recommend  Recommended
3 years ago

We were desperate for a new refrigerator and shopped at 6 different stores. They all either did not have what we wanted or it would take 10 days to deliver it.. The Lowe's in Battlett not only had what we needed, but offered fast and free delivery and installation. The delivery/installation crew did a wonderful job. The sales lady in the appliance department was awesome. I regret that I did not get her name. 

George Rutherford's profile image
George Rutherford 
3 years ago

stop over estimating materials/products for a job after measurements have been taken then resale, the overage back to other customers. Credits should be giving to the customer that made the initial purchase. Both Cameron, the store rep., and Daniel, the project coordinator, need a refresher course in customer service, Lowe's needs to do much better. 

Debbie Reeves Lee's profile image
Debbie Reeves Lee 
4 years ago

Went and purchased a riding mower on Saturday at the Lowe’s Bartlett Tn. They gladly took my payment for the only mower that they had for this model. Delivery was set up for today. In the meantime they sale the mower to a person who was able to pick it up right at the time of purchase. Now no one will call us or let us know why you would sale the mower that was already sold. Bad way of doing business. Now they have my money and we do not have a mower!!!! Very disappointed that they operate this way! 

Gina Perugia's profile image
Gina Perugia 
4 years ago

Today I did my first curbside order. I got there and called the number. It would ring and then hang up. Called 3x. So I thought, no biggie the number must not be working so I go inside. There are 7 people standing in the line waiting to be serviced. One young lady working the counter. I try the number again and it actually rings. I think awesome I won’t have to wait (this is the reason people do curbside, convenience) but I watch the young lady pick the phone up and slam it back down again! No wonder the number doesn’t work.... read more

Pammolon Jones's profile image
Pammolon Jones 
recommend  Recommended
4 years ago

had a huge crowd. I guess everyone has a day project going on. 

Ty Nesbitt's profile image
Ty Nesbitt 
recommend  Recommended
4 years ago

everything you need is right there! 

Dianna Jackson's profile image
Dianna Jackson 
recommend  Recommended
4 years ago

Wonderful assistance with the purchase of a riding lawn mower. Very helpful and organized! Big help during a most difficult time in our country! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 2,192 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com