Lowe's Home Improvement

Craig Vogelsang 

on Facebook

5 years ago

The lack of assistance buy anyone resembling a manager or someone who can make a reasonable/logical decision is overwhelming. I waited in the store today for almost 45minutes before I surendered and left the store. I don't blame the employees for being lackluster, it's the leadership they are following. Lowes in Southaven, store #1721 used to be a great store,over the past several years it has gone to hell. This isn't a Pandemic issue , it's an issue of someone just not caring. The true beneficiary of this will be my local h... read more

Jing Jing Wong 

on Facebook

5 years ago

I never had bad experiences with this store. Today I was very annoyed by these two employees. Angie was my cashier . She was so involved in a conversation with Mr big C ( employee). At one point, she was hold the product not checking me out because she had to finish her private conversation with her other employee. I waited her to finish her talking. I asked her to check the prices on some brackets. The prices are vary because they are misplaced in wrong boxes in the back. She got frustrated with me and got rude. Unbelievabl... read more

Jaleesa Mackey 

on Facebook

5 years ago

They've been giving me the runaround about an appliance I ordered for about a month. They've missed 4 delivery dates without contacting me, and when I try to contact them, they don't answer. 

Maria Romano 

on Facebook

5 years ago

Lowe's has ignored the limits suggested of how many people should be in one place. There are well over 50 people in line to check out and only 2 registers open, and thats inside the store, the garden dept. and return line is just as bad! The manager of this store should be ashamed! 

Aaron Schnatterly 

on Facebook

  Recommended

5 years ago

I needed to find specific items and was in a rush. Everyone was friendly and one store associate named Brady R. was very helpful. I asked him where certain items might be and he was able to give me the aisle number in less than a second. And whenever people walked by him he would always greet them. Definitely a pleasant experience. 

Lovely Msquita Donald 

on Facebook

5 years ago

Had some flooring done to my house purchase flooring supplies from this particular store and went with the company that does their installation. Never again, paid all money up front in January and this is March the job is still not completed. The installation company blaming Lowe's and Lowe's blaming the installation company. In saying all of this everyone has gotten paid for job that hasn't been completed, leaving me with an unfinished job in my house. So those that may or even considering going to Lowe's this particular st... read more

Cindi Laughter 

on Facebook

5 years ago

I bought Christmas lights to put on my house. GE by the way. My son made another trip to get more bc 2 of the first rolls didn’t work. He put them on the house & they didn’t even last all season. They would fade in & out & strands would work one day & not the next day. I finally got him to take them down, attempted to take them back & they refuse to take Christmas items back after December 26. Seriously?!? My receipt doesn’t say a thing about that. I will NEVER buy from Lowe’s again. & I would advise nobody else to.