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Lowe's Home Improvement

3.9

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Southaven, MS Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

178 Goodman Rd W, Southaven, MS, 38671, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.92,617 reviews
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Bobby Ray Mathews II's profile image
Bobby Ray Mathews II 
4 years ago

worse store ever 4 missed deliveries. will not answer the phone 

Jade Alexandria's profile image
Jade Alexandria 
4 years ago

Lowe's Home Improvement a damaged washer was delivered to my house and my mother who is riddled with cancer was ignored by your store representatives. She called the store phone no one picked up, she drove to your store in a weakened state and was snubbed. When she finally got an answer she was told a manager would call her before the day was over. It’s 8:00pm and she hasn’t received one phone call for help. If you are going to have piss poor customer service just give people back their hard earned money to spend elsewhere. 

Michelle Pouncey's profile image
Michelle Pouncey 
4 years ago

Every time you come in you stand in line with 10-15 people in front of you. And only 2 registers open. Pathetic. 

Duane Porter's profile image
Duane Porter 
4 years ago

I never come into this store that there is not 10-12 people in line at anytime. Poor management??? 

JenniferBryan Marjay's profile image
JenniferBryan Marjay 
4 years ago

We’ve been trying to get the dishwasher we ordered in May. We keep getting emails saying it’s arrived at the store, but every time we go to get it, we are told it never showed up. We’ve begun calling to see if it’s actually there and IF someone actually answers the phone and doesn’t put you on hold for 30 plus minutes to be disconnected, no one is ever able To find our dishwasher. This is an almost $500 order that we’ve been waiting over 2 months to get now and can’t even get a live person to answer their phones. We’ve liter... read more

Debra DeAngelo Tharp's profile image
Debra DeAngelo Tharp 
4 years ago

They never answer the phone!!! 

Zenobia Jackson's profile image
Zenobia Jackson 
recommend  Recommended
4 years ago

Very helpful employees with pleasant attitudes. 

Jorge Espinoza's profile image
Jorge Espinoza 
4 years ago

Every time I visit Lowe’s I wait to pay on line for about 35 minutes, this happen almost every afternoon, not enough to cashier while everyone else I just walking around. We have expended a lot of money and to get this type of service, No way. Then I visited Home Depot and I got out there in 5 minutes. This a upper management issue not a cashier problem. Management need to schedule more people in the afternoon Hours. Otherwise you are going to lose customers. 

Micah J Barnett's profile image
Micah J Barnett 
4 years ago

out of stock. they didn't care 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 2,617 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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