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Lowe's Home Improvement

4.1

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

5155 Lenox Ave, Jacksonville, FL, 32205, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.13,512 reviews
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Durden Godfrey's profile image
Durden Godfrey 
4 years ago

Lowe's Home Improvement delivered our washer yesterday. After they left, we go into our laundry room to find the floor soaking wet. Fine. We start a load of laundry and discover that the water source to the washer was turned off. We turn it on and water starts spraying everywhere from where it connects to the washer. This tells me that the installers from Lowe's Home Improvement KNEW that they did not install it correctly so they just turned the water off so everything looked okay when they left. This morning, I call Lowe's ... read more

Jamie Webb's profile image
Jamie Webb 
4 years ago

Would give 0 stars if possible. Do NOT use online ordering for pickup in store or curbside pickup. Have tried multiple times now and everytime there is a problem. Waited 45 minutes for curbside today and no one ever came out after check in. Online ordering is useless. 

Timothy Ramola's profile image
Timothy Ramola 
4 years ago

Took over 1 hour to have my appliances brought out to my vehicle... money is time and I lost 2 hours of family time because of this. Not a happy guy this evening 

Sherry Mitchell's profile image
Sherry Mitchell 
recommend  Recommended
4 years ago

what was in your store on Lenox Avenue 2 days this past week to buy a faucet replacement for outside of our house. had no idea how to remove or replace. I grabbed the first employee I saw near the plumbing area and his name was Norman and he said he actually worked in electrical Department but I asked him I question anyway. He was very helpful and very informative, found the right part and the plumbers tape good I needed to go with it and explain to me step by step how to get the job done. today we spent all of 10 minutes co... read more

Mike Coon's profile image
Mike Coon 
4 years ago

CUSTOMER SERVICE SUCKS WHEN IT COMES TO CRAFTSMAN TOOL WARRENTY. ALWAYS HASSLED ME WHEN I RETURN ONE FOR WARRENTY. THEY DO IT SO YOU WANT WARRENTY ANY TOOLS AT LOWES. TUFF CRAP. 

Frank Schlotter's profile image
Frank Schlotter 
5 years ago

the employees are rude. i try to go to Lowe's over HD but it been getting worse. today 05/18/2020. had a good time there(lenox ave. jax) untill i went to check out. 1 open lane with a long line. when i finally made it to the front, the cashier( susan isle 9 ) seemed to want to pick a fight. i dont remember the word golly being blasphemous. And it happened 2 more times!! Then i tell her im a veteran and gave my number, she angrily asks for ID in which ive never had to do. I say thats fine but i have to run to my truck. When i... read more

Karen Harris's profile image
Karen Harris 
5 years ago

Terrible customer service, got hung up on 5 times after being transferred 20 times, now on hold with for 30 minutes, just wanting to ask about a partial delivery!!!!!!!!!!!!!! Lenox location sucks 

Diane Gilbride's profile image
Diane Gilbride 
5 years ago
Katey Price's profile image
Katey Price 
5 years ago

On multiple occasions have come to this store and couldn’t find anyone to assist. Waited in Windows and Doors for over 30 minutes without a staff member helping. Waste of time, take your business to another store. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.1 star rating with 3,512 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 8:00 a.m. 

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