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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Pasadena, TX Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

5400 Fairmont Pkwy, Pasadena, TX, 77505, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.02,357 reviews
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Alejandra Torres's profile image
Alejandra Torres 
7 years ago

It was a terrible experience, two women, they asked us for the bag and the note, to check that we had stolen, they closed the door and they could get us the purchase ticket. I do not understand the reason for their action, it is horrible to be treated that way, as they checked our bag and the ticket, they put a key and let us out, but not before saying that people like us only come to steal 

Tina Robinson's profile image
Tina Robinson 
7 years ago
Victor Stiteler's profile image
Victor Stiteler 
7 years ago

Me and my fiancee ordered cabinets from Lowe's, it took them 6 months to finally deliver unfinished cabinets. After much arguing with Lowe's about all of the hardships we faced just trying to get the cabinets even after they messed up our layout. The store manager "big Steve" had promised us no more hard ships which there were. I had to wait 42 minutes to talk to him or should I say get a response of "I talked to your wife". We will take all of our home improvement needs to home depot even if it costs more 

Mia Ordonez's profile image
Mia Ordonez 
7 years ago

They didnt have the tool we needed...so we FOUND it at home depo.... 

Yesenia Vrettos's profile image
Yesenia Vrettos 
7 years ago
Janie Odom's profile image
Janie Odom 
7 years ago

Walked around in the tool department for 15 minutes - NO ONE would help me find a particular power tool. When I finally found it on my own, the cashier did not know how to print out a gift receipt! Someone had to "train" her on the spot! Then I'm told that I had to go back down to "customer service" to get the copy. What they present as a "gift receipt" was nothing more than a duplicate of the sales receipt - complete with all the pricing! All future shopping will be done at Home Depot...... 

SC Charcas's profile image
SC Charcas 
7 years ago

Post Harvey. Pasadena opened on Tuesday 8/29. Ty. 

Marlinda Parker Merryman's profile image
Marlinda Parker Merryman 
7 years ago

We bought new doors for my Mom's house. Needless to say it hasn't been this best experience. Very hard to coordinate the ordering along with the installers. It's been a month long event of confusion. Yesterday after being on hold for more than 20 minutes and hung up on twice, I drove to the store. Even though it was after hours for the installation department, Manager on Duty, Brian and Cassidy (from the department) completely took charge of this problem. They researched everything and within just a few minutes we had phone ... read more

Heidi 'Guzman' Cartzendafner's profile image
Heidi 'Guzman' Cartzendafner 
7 years ago

The customer service in the appliance department is wonderful! I can't remember the sales lady name but she was so sweet and very helpful. I highly recommend this Lowe's. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 2,357 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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