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Lorenzo Ford Service
- Auto Repair
- Homestead, FL
About this business
At our state-of-the-art Service Department, we thrive to take care of our Ford Customers but we service every make and model. Our Service Agents are prepared to answer any questions you might have and to help you keep your vehicle in tip-top shape. It doesn't matter if you bought from us or not, we are here to make sure you have an outstanding service experience that will have you coming back.
Location details
1145 N Homestead Blvd, Homestead, FL, 33030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
Worse experience in my life. I went today to buy the car. I loved the car but they invented an history that someone from Tallahassee was buying the car. And they increased the price to 29000 they said that if I want the car I need to pay this amount. This is not a serious dealer
I was immediately contacted concerning my interest in a new F150. After initial discussions, two team members followed up with calls. At no time did they apply pressure to make a deal. Ultimately, through no fault of the sales team were we able to make a deal. However, without a doubt, the next time we're in the market for a vehicle, we'll visit Lorenzo Ford !!
Business response:
Thank you for considering Lorenzo Ford. We appreciate your positive feedback and look forward to assisting you on your next vehicle search.
Honestly one of the worst car buying experiences I’ve ever been apart of. Check my google review it sums everything up. Manny is honestly one of the most useless people currently breathing on this planet. Never called me back, wouldn’t answer emails, wouldn’t answer when I called myself. Maria is an absolute pain as well, just gaslights you into believing you’ll be helped. Don’t buy if you’re out of state
Business response:
Hello, We take your feedback very seriously here. I would like the opportunity to speak with you about your recent experience with our Sales Team regarding the level of customer care that you were provided with and the quality of communication. If you would kindly email your preferred contact information to me at a time that works best for you, it would be greatly appreciated. Thank you, Joe Canaves General Manager Lorenzo Ford JOEC@LORENZOFORD.COM
Good Experience
Business response:
Thank you for the kind words. We're glad to hear about your experience with Lorenzo Ford.
They were very helpful with information regarding the vehicle however I changed my mind and never made it to the dealership however communication was great along the way
Awful! I called, made an appointment to see the car I wanted to purchase. Was pre-approved for a loan, took the car for a test drive, had my car assessed for a trade in and then was told that the car was already sold to someone else. Mind you, we had driven 3 hours during a tropical storm to do the sale. Never again would I give them my business.
Dealer sold the car I was scheduled to see. Didn’t call me to tell me that, instead sent me what they had available. Lost opportunity.
excellent service.
Worked with Rahim. Great communication. I did not wind up purchasing this vehicle but would work with this dealer again for the right one.
Frequently asked questions about Lorenzo Ford Service
How is Lorenzo Ford Service rated?
Lorenzo Ford Service has a 3.7 star rating with 287 reviews.
When is Lorenzo Ford Service open?
Lorenzo Ford Service is open now. It will close at 6:00 p.m.
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