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Logan's Roadhouse

3.4

About this business

Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around. 

Location details

2400 Gateway Dr, Opelika, AL, 36801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4952 reviews
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Jenifer Dennis Smith's profile image
Jenifer Dennis Smith 
8 years ago

Service was ok. Food was bad. My daughters steak was tough and 1/3 of it was inedible. The sliders came out and the meat was burned. The rolls used for buns were so mashed together that it was a solid lump of dough under the meat. The cheese was barely there. When I said something to the manager he gave me a blank look and an excuse for the slider roll being ruined. I proceeded to show him how to cut the roll WITHOUT mashing it. He shrugged and left. The server was MEH. Not bad but not great either. I can tell you as a serve... read more

Business response:

Hi, Jenifer. We're very sorry to hear of your disappointment. Please know that we take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS. Thanks. 

MAria Hale's profile image
MAria Hale 
8 years ago

My son and I waited for 45 mins, no food, both apology no nothing! Unconcerned Robin was our waitress. She ignored us and finally we just left! 

Business response:

Oh no! We're so sorry your experience wasn't the best, Maria. Please know that we take your feedback seriously and we will be checking in with the store.If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS. Thanks. 

April Hughley's profile image
April Hughley 
8 years ago
Soni Pagan's profile image
Soni Pagan 
8 years ago

It was horrible! Had to wait at front to be seated. When food came out it was wrong. Our server was no where to be seen. Then we find out that she gave us up. But no one else had came over until she took the food back. Food was recooked and it was still not right. Couldnt even get a sweet tea refill. Unsweet was brought everytime. 

Business response:

Oh no! We're sorry to hear this, Soni. Please know that we take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you. 

Brittany Watson Horton's profile image
Brittany Watson Horton 
8 years ago
Vick Rocker's profile image
Vick Rocker 
8 years ago

Every time I come here, they jack up my food! Tonight a steak that was like chewing on rubber!! Hair in the butter! NEVER EVER eating here again!! I should have took a pic of my food. Then the restaurant smelled like a sour mop!! 

Business response:

Hi Vick, we're very sorry to hear this. We do take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you. 

JohnandVickie Strong's profile image
JohnandVickie Strong 
8 years ago
Jody Colley's profile image
Jody Colley 
8 years ago

Worst dining experience EVER tonight. We waited an hour and manager came out and said that they forgot to cook my steak. All she could do was apologize. We walked out and will not be back. Our last 4 times there the service has drastically deteriorated. The only reason we went was because we had gift cards. Now I will sell those cards. 

Tee Shirone's profile image
Tee Shirone 
8 years ago

Our server was awful. She was slow,not customer friendly, and down right rude. I even had to go to the bar to get my dads drink (a sprite),because after 30 minutes he still didnt have it. There were 8 individuals at the table and she brought 6 saucers that I had to ask for. She saw the pateon eating bread on napkins and was ok with it. When i asked for saucers for the table, she storms away and brought only 6 for 8 person table. She threw the plates in front of us as though she had an attitude. The silver lining to it all, s... read more

Business response:

We're sorry to hear you were disappointed, Tee, and we will be looking into this for you. If you'd like us to follow up, please send us a private message with your contact info (email address/phone number) along with any further feedback you may wish to provide. Thanks and we hope to hear from you soon. 

Frequently asked questions about Logan's Roadhouse

How is Logan's Roadhouse rated?

Logan's Roadhouse has a 3.4 star rating with 952 reviews. 

When is Logan's Roadhouse open?

Logan's Roadhouse is closed now. It will open on Monday at 9:00 a.m. 

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