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Logan's Roadhouse
- Steakhouses
- Birmingham, AL
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
3387 Lowery Pkwy, Birmingham, AL, 35068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1st the staff was adamant about us wearing a mask, which I understood that we didn't have to do when we were there to eat. 2nd half of the staff wasn't wearing their masks correctly. Down on their chins, mouth and nose uncovered. 3rd We waited for about 15 minutes to order our drinks, both tea. 25 minutes we still don't have our drinks when we witnessed one of the staff stick her finger into a drink to move the glass. She took the drink to another customer. We got up and walked out.
Business response:
Timothy, we take your comments very seriously and will be looking into the matter right away. Our guests’ and employees’ health and safety are our top priority. In partnership with state and local health authorities, we maintain a detailed protocol for our team to adhere to at each location. We’ll be following up with the management team to ensure all guidelines are followed.
Let me start by saying i understand that masks are required.. when my husband and i went in and gave our name we were told it would be a 30 minutes wait, the young guy had his mask all the way down off his mouth to his chin. So we went and waited in our truck for about 20 minutes. Went in, and he still didn't have one, wait staff including bartender had there's also down to their chins. A seriously rude waitress, WITH HER MASK down on her chin tells us we have to have a mask. I said so do you guy's and she's still being rude... read more
Business response:
Robin, we take your comments very seriously and will be looking into the matter right away. Our guests’ and employees’ health and safety are our top priority. In partnership with state and local health authorities, we maintain a detailed protocol for our team to adhere to at each location. We’ll be following up with the management team to ensure all guidelines are followed. Thanks for sharing.
Service SUCKED!!!! we never got a refill until we got our tickets! #Alannah
Business response:
Christy, we're very sorry your experience wasn't our best. Please know that we take your feedback on our service very seriously and we will be checking in with the Fultondale store. If you'd like us to follow up with you, please reach out here: https://logansroadhouse.com/contact-us/. Sorry again for the inconvenience.
Worst food and service EVER!!!! They need to rethink the REOPENING Never got appetizer, long brown hair in Scot’s salad ; was there over an hour and a half; steak ordered med well came well done.......NEVER again We placed a to go order when our food finally came and it took forever to get ready; even after we spoke to manager it was another 20 minutes before we got our check... no concern from manager- pitiful
Pitiful and disappointing!! Placed a Togo order at 3:47, sat there for 30+ minutes waiting on it just to find out it was never put in. All for some chicken tenders, I’m highly upset.
Never got rolls and were told they were going as fast as they were cooked, ordered Cobb Salad and they were out of egg, croutons and avocado. Ordered Prime rib only to find out they were out. Then to top it off they had no clean silverware and were given plastic. Terrible service and long wait. Worst experience ever!
RecommendedHad club sandwich and potato soup. It was wonderful
My experience was ok when I went there today.nice host waitress and all..onlything I think over did it cause my stomach been hurting all day.
It was a very good meal, with a great server ,that was very good with very thing we wanted . thank you !!
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.4 star rating with 2,977 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open at 9:00 a.m.
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