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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a great experience with ********************** and the lender agent *****. ***** quickly understood that I needed to secure a loan as quickly as possible to close on the purchase of a new home. ***** went above and beyond the call of duty to make things happen. He secure a loan for me in record time that contributed to the successful purchase of my new home.
**** is Amazing and smart. He is very honest in the process and we love working with him, He made the stress and anxiety go away.
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
I used ********************** as a second option on our dream home. After pricing them with competitors I found a better deal with a different company. After canceling ********************** they continued their home appraisal which messed us up big time. We spent 2 weeks trying to get the appraisal transferred to no avail. After missing our closing date twice we lost the home. Very unprofessional business.
Business response:
Hi ***** We appreciate customer feedback that helps improve our service. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com so that *** help you with the issue.
The loan officer ***** ******* I was working with was inexperienced, could not properly fill out my loan application or calculate income. He informed me that he has been a loan officer for 2 years so it's very concerning that he cannot complete the most basic and important parts of his job. I proactively reached out to his manager ***** who was out of town and reached *** **** who was not only unprofessional and rude, he did nothing to help ensure my refinance was a smooth and stress-free process with **********************.... read more
Excellent service and very punctual. The entire team is making this a smooth process for me & as nervous as I am being this my first home purchase theyre making me feel very at ease!
***** ******* in the ************ branch was *******!!!! He closed my refinance in 3 weeks and saved us a ton of money.
LoanDepot is excellent !Professional, friendly , super efficient and great communication !
I like ********************** ****** ******* is very knowledgeable and answers our questions. she tries hard to get us the best rate and when we had a problem she helped us through. ******* *******
Excellent customer service. The entire process was well written and explained thoroughly.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open at 9:00 a.m.
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