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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Olabisi B's profile image
Olabisi B 
4 years ago

Excellent service, friendly and compassionate care. I will use loan depot again 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Allan A's profile image
Allan A 
4 years ago

We refinanced with LoanDepot. The experience was awesome. The people I worked with were very professional and helpful. Great customer experience. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Edward's profile image
Edward 
4 years ago

Easy process to follow. Status and of loan always communicated through email and portal. All communication: email or phone conversations , where friendly and professional 

Sally W's profile image
Sally W 
4 years ago

I tried this process twice with other loan companies before Loan Depot and things just did not work out and they did not go as smoothly either. The Loan Depot online process was super easy and effective and it worked awesome for me. I kept worrying that I needed to turn more stuff in, but no the process was stream lined and efficient. I felt safe and in good hands for the best loan out there for my needs. Great Job and Keep Up the Awesome work! 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Anthony W's profile image
Anthony W 
4 years ago

LOANDEPOT DID A TREMENDOUS JOB OF KEEPING MY WIFE INFORMED OF THE PROCESS AND ANSWERED ALL OF OUR QUESTIONS FROM THE BEGINNING TO THE END. 

Business response:

Hello! Thank you for the positive feedback. Your review will be shared with the loanDepot team. Keep us in mind for any future lending needs! 

Samuel H's profile image
Samuel H 
4 years ago

They were professional, thorough, patient, efficient, kept their promise, & very easy to do business with. 

Business response:

Hello! Thank you for the positive feedback. Your review will be shared with the loanDepot team. Keep us in mind for any future lending needs! 

Norma H's profile image
Norma H 
4 years ago

Our Loan Rep and Processor did an excellent job. Professional, expeditious and friendly service. 

Business response:

Hello! Thank you for sharing this positive experience. We are here for you if you have any questions or future financial needs. 

Jim M's profile image
Jim M 
4 years ago

4.9 stars: Mine was a VA Interest Rate Reduction ReFinance (an 'IRRRL' which is a really simple form of ReFi , from a 4 year old VA mortgage to a lower rate/lower payment VA mortgage, with no appraisal, no tax returns, etc. -- just a lower rate with lower payments that will break even in 35 months).Except for one person that could have been more responsive/ clearer communication, the process was pretty smooth-- I got a good rate, and it closed in 25 days on the date I requested at the start.There would have been more stars b... read more

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

A R's profile image
4 years ago

Great and past service! They ensure I will get the what I need. Thank you 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open on Monday at 9:00 a.m. 

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