This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The whole process was fast and they were in communication with me at all times. They were very professional. Thank you Loan Depot!
Business response:
Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Very easy refinance, with exceptional customer service and communication every step of the process! An absolute pleasure to do business with!
Business response:
Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
We appreciate the effort put forth by *****, ***** and their staff. The process took longer than expected. However, we were happy with the ease of the closing. We highly recommend Loan Depot for any mortgage needs. They are dedicated and will work hard for you.
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
Wonderful service! JP was great in working with us, going over any and all questions we had, and the process was finalized quickly! Thank you!
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Starting the process was so quick and easy, I even asked if it was scam because it seemed to easy.Not fives stars because when it came to closing there was not good communication on how my other debits would be paid. A ***** envelope showed up on my doorstep, I didnt know it was coming, with thousands of dollars of checks. No instructions on if I was supposed to sign them before mailing them. The loan was supposed to be paid on the 7th of the month but did not actually pay out until several days later. No communication on cl... read more
Business response:
Hello! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.
The Loan Depot has been a pain since the beginning. They didn't tell me the 1st payment didn't automatically come out of my account. So I started out a month behind. I contacted them about maybe paying so much a month, but was told I had to pay the full amount. I'm on a fixed income and it's not easy to come up with 2 payments of $570 at once. Also when I refinanced the cash I received was around $2000 and they got over $11,000. They kept adding fees, fees, and more fees. Now they put the late fees into debt collection, so m... read more
Business response:
Hello We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience.
The team that worked on our loan was great! We were updated every step of the way with items we needed to address and the items they were completing. They were all very interactive and efficient. Great job!
Business response:
Hello! Thank you for the positive feedback. Your review will be shared with the loanDepot team. Keep us in mind for any future lending needs!
Great service, the whole process was very fast. ***** and **** were very professional and responsive.
I was very fortunate to find a loan depot. My loan processor ********** was so wonderful to find the best refinance program for me and saved me about $200 mortgage payment.I'm so grateful, he took his time to explaining everything. In my life time I've refinanced many time but a not single loan processor was like **********.Thank you **********
Business response:
Hello! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com