Llansamlet Surgery

Kieran McInerney 

on Google

7 months ago

I have been trying to get an appointment to see a doctor here for over a year now, if I go to the surgery they tell me I cannot book an appointment, and that they will call me to try and book something in, which doesnt happen. I am starting to doubt there are any doctors actually working in this surgery at all at this point, it should not be this difficult to book an appointment to see your doctor 

Jason Williams 

on Google

9 months ago

I have been with this surgery for nearly 20 years. They have always been very helpful and responsive and I can't quite relate to the complaints in other reviews; not my experience. I will usually get a call back from the GP on the same day although it does take some effort to get through the triage system sometimes, with lots of redials. It's rare that I find myself having to phone back the next day though. I have also found the engage/consult service good to use. My experience in speaking to the reception staff is always a ... read more

Law Minx 

on Google

9 months ago

If I could leave this utter shambles of a surgery a zero rating, I would. Having endured two weeks of the utter hell of screening for possible cancer, I am reliably informed by reception that results are available, and a doctor wants to discuss them with me. When I asked if a doctor was available to do so, I was then told no doctor would be available to speak to me until- wait for it- the TWENTIETH OF DECEMBER. I've tried every other way I can think of to get my results, but nobody wants to listen, and no one cares. If you c... read more

Bill Britton 

on Google

10 months ago

This surgery has prescribed the wrong dosage to me since 2022, they have received instructions from Morriston hospital to correct my prescription, went to collect from pharmacy…..they increased my dosage!! which I obviously can’t take, so now I have no medication,