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Living Spaces

4.1

About this business

Location details

19024 N Heatherwilde Blvd, Pflugerville, TX, 78660, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.18,457 reviews
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Charles D's profile image
Charles D 
3 years ago

Got a couch 5 weeks ago Watched the delivery person rip the couch then they tried to deny it Finally got a hold of living spaces 2 days later What a joke of a company Never will I buy anything from them Still waiting on a replacement couch So unprofessional Do not buy from them 

Business response:

Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist please email your sales order number along with photos of the overall couch and a separate photo of the defective area to ***********@livingspaces.com, once the photos are reviewed we will follow up with you providing the next step. 

Charles D's profile image
Charles D 
3 years ago

Got a couch 5 weeks ago Watched the delivery person rip the couch then they tried to deny it Finally got a hold of living spaces 2 days later What a joke of a company Never will I buy anything from them Still waiting on a replacement couch So unprofessional Do not buy from them 

Business response:

Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist please email your sales order number along with photos of the overall couch and a separate photo of the defective area to ***********@livingspaces.com, once the photos are reviewed we will follow up with you providing the next step. 

Linda L's profile image
Linda L 
3 years ago

Customer service is the WORST, tried to Return item, never could get anyone to help. Pflugerville Manager never even responded to my emails or messages.. Stay away from this store... we are stuck with an unwanted item 

Business response:

Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please email your sales order number to socialmedia@livingspaces.com. 

Linda L's profile image
Linda L 
3 years ago

Customer service is the WORST, tried to Return item, never could get anyone to help. Pflugerville Manager never even responded to my emails or messages.. Stay away from this store... we are stuck with an unwanted item 

Business response:

Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please email your sales order number to socialmedia@livingspaces.com. 

Wayne L.'s profile image
Wayne L. 
3 years ago

My wife and I purchased a loveseat from Living Spaces. A company called OST delivered the sofa to our house to place it in the proper location. They charged me for what they called "white glove" delivery. A carpet was laid down for the sofa placement in our house. When the installers arrived with the sofa, they brought it in the house and set down off the carpet. When we asked them to put it on the carpet, they just pushed it instead of lifting it and scratched our hardwood floors. When we showed them the scratch, one of the... read more

Business response:

Thank you for bringing your concerns to our attention, we apologize for the denied property damage claim. So that we can better assist please email your sales order number to socialmedia@livingspaces.com along with before and after photos of the floor, once the photos are reviewed we will follow up with you providing the next step. 

Wayne L.'s profile image
Wayne L. 
3 years ago

My wife and I purchased a loveseat from Living Spaces. A company called OST delivered the sofa to our house to place it in the proper location. They charged me for what they called "white glove" delivery. A carpet was laid down for the sofa placement in our house. When the installers arrived with the sofa, they brought it in the house and set down off the carpet. When we asked them to put it on the carpet, they just pushed it instead of lifting it and scratched our hardwood floors. When we showed them the scratch, one of the... read more

Business response:

Thank you for bringing your concerns to our attention, we apologize for the denied property damage claim. So that we can better assist please email your sales order number to socialmedia@livingspaces.com along with before and after photos of the floor, once the photos are reviewed we will follow up with you providing the next step. 

Mary F's profile image
Mary F 
3 years ago

Delivery 3 weeks after window. No explanation or answers for the delay. Arrived badly damaged. Poor quality, especially for the price paid. Won't pick up for the return for another two weeks. Should NOT be in business. 

Business response:

Thank you for bringing this to our attention we sincerely apologize for the overall unpleasant experience and will be sure to share this feedback with management. 

Mary F's profile image
Mary F 
3 years ago

Delivery 3 weeks after window. No explanation or answers for the delay. Arrived badly damaged. Poor quality, especially for the price paid. Won't pick up for the return for another two weeks. Should NOT be in business. 

Business response:

Thank you for bringing this to our attention we sincerely apologize for the overall unpleasant experience and will be sure to share this feedback with management. 

Jan J's profile image
Jan J 
3 years ago

Buyers beware as this company is very unprofessional and not worth the hassle. The delivery company XPO is rude and told me they are not going upstairs to pick up the furniture they delivered there. After being unable to contact their superior they removed the furniture from my home. The customer service agents at Living Spaces are not knowledgeable and they read from a script when communicating not fully addressing your questions. When you ask to escalate the call you are told the managers are unavailable and will return yo... read more

Business response:

Hello Jan, Thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you. 

Frequently asked questions about Living Spaces

How is Living Spaces rated?

Living Spaces has a 4.1 star rating with 8,457 reviews. 

When is Living Spaces open?

Living Spaces is closed now. It will open tomorrow at 9:00 a.m. 

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