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Living Spaces
- Retail
- Pflugerville, TX
About this business
Location details
19024 N Heatherwilde Blvd, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WORST CUSTOMER EXPERIENCE EVER!!!!! Don't ever order anything from this store. I ordered the uptopia couch sales lady told me I would receive it in July... mind you I ordered this in June... never received any email or any update on my order. I call and now it was delayed until august... now August is here and I have not heard from living spaces not even an email. I call, and some lady said she will put a ticket, that someone will reach out in the next 42 hours... NOBODY EVER CALLS. I let a week go by, call again ! And now t... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. We are unable to locate an account for you. Please provide the sales order number and or telephone number and email address associated with the account in question.
WORST CUSTOMER EXPERIENCE EVER!!!!! Don't ever order anything from this store. I ordered the uptopia couch sales lady told me I would receive it in July... mind you I ordered this in June... never received any email or any update on my order. I call and now it was delayed until august... now August is here and I have not heard from living spaces not even an email. I call, and some lady said she will put a ticket, that someone will reach out in the next 42 hours... NOBODY EVER CALLS. I let a week go by, call again ! And now t... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. We are unable to locate an account for you. Please provide the sales order number and or telephone number and email address associated with the account in question.
I purchased a sleeper sofa from Living Spaces. I measured out according to their policies for delivery to ensure it would fit. When the delivery people showed up they immediately said it wouldn't fit and refused to even bring it indoors even though it was measured. I had to convince them to put it inside and measure for themselves. They finally did after 10 minutes and then they insisted because the couch wouldn't fit down the hallway standing up fully tall they couldn't move it into the room. They told me they wouldn't be a... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. In reviewing the delivery ticket and photos it is unclear if the sofa was to fit down the hall or the other opening. Please advise which direction delivery was to take place in. We will also share this feedback with upper management.
I purchased a sleeper sofa from Living Spaces. I measured out according to their policies for delivery to ensure it would fit. When the delivery people showed up they immediately said it wouldn't fit and refused to even bring it indoors even though it was measured. I had to convince them to put it inside and measure for themselves. They finally did after 10 minutes and then they insisted because the couch wouldn't fit down the hallway standing up fully tall they couldn't move it into the room. They told me they wouldn't be a... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. In reviewing the delivery ticket and photos it is unclear if the sofa was to fit down the hall or the other opening. Please advise which direction delivery was to take place in. We will also share this feedback with upper management.
Living Spaces- Floresta Blvd San Leandro ca-I bought a couch called the Stetson with electric recliner as well as side bar with lumbar and headrest. I was told that was a brand-new style that they just received within a month there was a problem. They kept ignoring me I had to get the general managers name from LinkedIn to get any help and that was of July 2020. Now I have the same problem and when I called I paid almost $600 for carefree insurance almost $2000 for the couch and they can fix the other stuff but the part of t... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. After review of the account we show a replacement was granted on the first warranty claim. The new sofa was delivered In December of 2020. Cushion casings and cores come with a 1 year limited warranty. We show the guest called our Guest Services department on 8/11/2022 to report issues with the casings and cores, they were directed to contact carefree as the manufactures warranty have expired. Please contact carefree an... read more
Living Spaces- Floresta Blvd San Leandro ca-I bought a couch called the Stetson with electric recliner as well as side bar with lumbar and headrest. I was told that was a brand-new style that they just received within a month there was a problem. They kept ignoring me I had to get the general managers name from LinkedIn to get any help and that was of July 2020. Now I have the same problem and when I called I paid almost $600 for carefree insurance almost $2000 for the couch and they can fix the other stuff but the part of t... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for any inconvenience this has caused. After review of the account we show a replacement was granted on the first warranty claim. The new sofa was delivered In December of 2020. Cushion casings and cores come with a 1 year limited warranty. We show the guest called our Guest Services department on 8/11/2022 to report issues with the casings and cores, they were directed to contact carefree as the manufactures warranty have expired. Please contact carefree an... read more
I purchased a bed from living spaces with a warranty that was moldy and improperly assembled when I finally received it. When I claimed against my warranty I was told "we no longer have this item and it cannot be repaired under warranty". I was told to pick a new bed and it was also assembled improperly, the legs of every bed I purchased were stripped and collapsed within a month of purchase. My last Claim dated 1/4/22, the first bed I received on 10/30/21 and I still have not received a functional product. Both beds I recei... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please email your sales order number to ***************@livingspaces.com along with photos of the damages. Once the pictures are reviewed we will follow up with you providing the next steps.
I purchased a bed from living spaces with a warranty that was moldy and improperly assembled when I finally received it. When I claimed against my warranty I was told "we no longer have this item and it cannot be repaired under warranty". I was told to pick a new bed and it was also assembled improperly, the legs of every bed I purchased were stripped and collapsed within a month of purchase. My last Claim dated 1/4/22, the first bed I received on 10/30/21 and I still have not received a functional product. Both beds I recei... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. So that we can better assist, please email your sales order number to ***************@livingspaces.com along with photos of the damages. Once the pictures are reviewed we will follow up with you providing the next steps.
Places an order for a sectional and when finally delivered (months late) they only sent 1/2 the item. After numerous attempts finally they agreed to pick up the item and refund my charge. They finally came a month later to pick up the one item and then refused to refund my charge claiming I still have both pieces and they never picked up the item. I have a receipt from their trucking company showing they picked up the item and never delivered the other 1/2 of the order. These people are thieves and I am warning anyone readin... read more
Business response:
Thank you for getting in touch, we apologize for the delay in receiving your refund. We have escalated this up to our nationwide team and will advise the guest of the next step once we are given a response.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4.1 star rating with 8,457 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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