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Living Spaces
- Retail
- Pflugerville, TX
About this business
Location details
19024 N Heatherwilde Blvd, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have the worst customer service on their warranty work.. I was rescheduled 4x's with today being the 4th and still I can't get anyone to come and service my couch!! Never again will I buy from them!!! I'm so disappointed in their products and service!!
Business response:
Thank you for bringing your concerns to our attention, we apologize for the delay in the servicing of your items. So that we can better assist, please provide your sales order number and or the email address and telephone number associated with the account in question.
I have been trying to buy a cabinet from Living Spaces for four days. Visited the ********* store, found a cabinet I want and am ready to buy. Because the cabinet is going to a home in *******, the ********* store forwarded my information to the ******* store. Going on Day 5 today playing email and On Hold phone tag with the ******* store. Given what is going on with the economy and retailers complaining about decreasing sales, trying to understand why making a purchase at Living Spaces is so difficult. ?????
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. Please email the product number for the cabinet in question to ***************@livingspaces.com, please also advise which of our Arizona locations was suppose to assist with this order.
I have been trying to buy a cabinet from Living Spaces for four days. Visited the ********* store, found a cabinet I want and am ready to buy. Because the cabinet is going to a home in *******, the ********* store forwarded my information to the ******* store. Going on Day 5 today playing email and On Hold phone tag with the ******* store. Given what is going on with the economy and retailers complaining about decreasing sales, trying to understand why making a purchase at Living Spaces is so difficult. ?????
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. Please email the product number for the cabinet in question to ***************@livingspaces.com, please also advise which of our Arizona locations was suppose to assist with this order.
Their customer service disconnects call when asked a question that they can't answer
Business response:
Thank you for bringing this to our attention, we apologize for the overall unpleasant experience and will have the call reviewed. Please advise of your question and we will be more than happy to further assist.
AVOID AT ALL COST! Spent several thousand $ furnishing a new home. Most of the pieces were broken, discolored or scratched.Like pulling teeth to get replacements. Refused warranty service with a lame excuse about natural and unique woods. How about due to lousy quality, cheap materials and warehouse abuse? Very hard to get through to a decision maker by email or phone. Might have luck going in the store but you have a much better chance getting COVID than seeing a decision maker who follows through. The right hand doesn't kn... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. In reviewing the account, we show the warranty claim was denied due to normal characteristics as the photos received doesn't reflect discoloring. We will share the details of this review with our warranty manager.
I had one of the best experiences shopping with Zoe and Monique in the Fort Worth location. They were very attentive and helpful. It went all downhill from there. I was supposed to receive a base, mattress and bed frame the same night I ordered, customer service called and said that there was an issue with quality control on the base and someone would call me back to reschedule or give an eta. Since the base wasn't going to be delivered, I stated that I did not want the bed frame or the mattress at that time. Well that was n... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience and have shared this feedback with upper management.
Their customer service disconnects call when asked a question that they can't answer
Business response:
Thank you for bringing this to our attention, we apologize for the overall unpleasant experience and will have the call reviewed. Please advise of your question and we will be more than happy to further assist.
I had one of the best experiences shopping with Zoe and Monique in the Fort Worth location. They were very attentive and helpful. It went all downhill from there. I was supposed to receive a base, mattress and bed frame the same night I ordered, customer service called and said that there was an issue with quality control on the base and someone would call me back to reschedule or give an eta. Since the base wasn't going to be delivered, I stated that I did not want the bed frame or the mattress at that time. Well that was n... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience and have shared this feedback with upper management.
AVOID AT ALL COST! Spent several thousand $ furnishing a new home. Most of the pieces were broken, discolored or scratched.Like pulling teeth to get replacements. Refused warranty service with a lame excuse about natural and unique woods. How about due to lousy quality, cheap materials and warehouse abuse? Very hard to get through to a decision maker by email or phone. Might have luck going in the store but you have a much better chance getting COVID than seeing a decision maker who follows through. The right hand doesn't kn... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the overall unpleasant experience. In reviewing the account, we show the warranty claim was denied due to normal characteristics as the photos received doesn't reflect discoloring. We will share the details of this review with our warranty manager.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4.1 star rating with 8,370 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open on Monday at 9:00 a.m.
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