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Living Spaces
- Retail
- Pflugerville, TX
About this business
Location details
19024 N Heatherwilde Blvd, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible absolutely horrible customer service. Paid $4300 for patio furniture on May 2nd. They assigned a June 15th delivery date. Got call June 14th that the items were backordered for another 6 WEEKS. Well, ok, I'll be patient. 6 weeks go by. I go into the store to ask about my furniture because no one has been in contact with me. The response was "your order is our California warehouse but no one is assigned to it because you ordered it online, let me figure out why it hasn't gotten on a truck to TX, I'll email you and ca... read more
Business response:
Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
Absolutely a terrible experience!!!!!!! This entire place needs to be shut down
Business response:
Thank you for getting in touch, we apologize for the unpleasant experience. Please email a description of what took place to ***********@livingspaces.com.
I recently purchased a sofa, recliner, and mattress and foundation from living spaces. At the time of purchase I inform my sales associate that I was disabled and unable to place my bedding in the provided plastic bags. I was assured this would be no issue just notified customer support prior to delivery. My delivery was scheduled for 08/05/2021. On 08/04/2021 I contacted customer support via there chat feature on their web page. After being unable to receive a definitive answer I called the store. I explained my situation o... read more
Terrible... Terrible experience... I don't usually give one star to any business ever. But this one.. Oh my goodness... Driving me insane. So here it goes. We bought a three part sofa last Memorial Day and was told that the Delivery will be delayed for one month. We accept because we understand due to Covid, all things got slowed down. Then the nightmares began. June 26, 2021, they deliver the sofa without the one no arm sofa adjunction which made us really confused since it looked really different than the sofa that we saw ... read more
Business response:
Hello, thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you.
DO NOT PURCHASE FROM THIS COMPANY! I placed a custom online order for a queen sleeper sofa and armless chaise on 3/18/21. On 5/18/21 only my sleeper sofa was delivered without an explanation from XPO as to where the other item was. I was instructed by the XPO delivery person to contact Living Spaces. After a number of calls to both XPO and Living Spaces I was told XPO could not locate the item. Both companies directed me to call the other. Eventually, I was advised the armless chaise was damaged in transit. I contacted Livin... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. May you please provide an sales order number so we can locate your account ?
Awful experience with the delivery process. The delivery men were not able to setup the bed due to screws missing. Also, the delivery claimed the box was found open when they came across it. The rescue team was not able to come that day to resolve the issue, and I had to reschedule for them to come out another day. The day the rescue team was supposed to come did not appear at all during the time frame I was given. I am still currently waiting for them to show up to setup the bed. Also, I called living spaces three times. Th... read more
Business response:
Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
I purchased the Revive series 6 queen mattress in June - it was delivered the first of July. The sales guy told me "it will take a few weeks to soften up" (I ordered plush). It is honestly, the worst mattress I've ever slept on. I chalked it up to "just needing to be broken in" and now I wake up day after day with a sore back. It is literally the same as sleeping on the floor. And it's supposedly "plush". It is firmer than my firm mattress in my guest room. But I've just learned that Living Spaces doesn't have its OWN BRAND ... read more
Business response:
Thank you for bringing this to our attention, we apologize for the unpleasant experience and will be sure to share this feedback with management.
Let me start by saying that Living Spaces was at fault for a damaged mattress and did not make reparations. Up to this point, I had gone to Living Spaces and have spent quite a bit of money there to refurnish my house. Recently, I went in to buy my son a new mattress. After a few days, the mattress was sagging. I reached out to LS and was referred to a third party assessor, Saw Industries. It took months to get a technician out, and this was only to assess the problem. When the assessor came out, he told me that the mattress... read more
Business response:
Thank you for getting in touch, we apologize for the unpleasant experience. Please email a description of what took place to ***********@livingspaces.com. Please include your sales order number and full name as listed on the account.
Terrible customer service experience! We ordered a dining table in Nov 2019, which after delivery we discovered had a huge gash along the top. We were able to report the issue and although the table was back ordered, they delivered a replacement piece for just the main top part of the table (not the base) in Jan 2020. This table was a large expandable table with 2 leaves but when they replaced the table top they only brought the main piece with the gash and did not swap out the leaves. Due to the pandemic, we never had any h... read more
Business response:
Thank you for bringing this to our attention, we apologize for the unpleasant experience you had with your purchase and we will be sure to share this feedback with upper management.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4.1 star rating with 7,783 reviews.
When is Living Spaces open?
Living Spaces is open now. It will close at 6:00 p.m.
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