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Lithia of Fairbanks, Inc.

4.3

About this business

Chevrolet Buick GMC of Fairbanks is is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Chevrolet Cadillac of Fairbanks, located in "The Golden Hear City" of Fairbanks, Alaska, joined Lithia Motors in October 2003 after being acquired from Tip Top Chevrolet. The Buick and GMC franchises were added in June 2012 and the store underwent an extensive remodel the same year. Chevrolet Buick ... read more

Location details

3300 S Cushman St., Fairbanks, AK, 99701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3169 reviews
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Randi Burton Lacombe's profile image
Randi Burton Lacombe 
recommend  Recommended
6 years ago

Ariel has great customer service, courteous and knowledgeable and Josh took care of all my cars problems in a timely and professional manner. Thank you lithia team 

Business response:

Thank you, Randi! We're glad you found our staff to be so courteous and knowledgeable! 

Margaret Ashley's profile image
Margaret Ashley 
6 years ago

Beyond upset,we've gone in 3 times for a tire alignment! Tried to charge us $2000ish for new struts as they said ours were bad, My husband replaced all of them for $300 est. went in 3 months later to have our tires changed and they tried to tell us we needed 4 brand new struts!!! Refused to do our alignment, now we went in for a strange code and they're saying our sensor for our steering wheel is bad...a sensor that only goes out if your alignment is off!!! are you serious!? AND NOW once again!!! They are refusing to do our ... read more

Business response:

Margaret, we absolutely strive to provide our customers with an efficient and professional quality experience, so we are disappointed to hear that yours was not up to par. Please contact us at (907) 205-4804 to discuss your concerns. Thank you. 

Jamie Duncan's profile image
Jamie Duncan 
recommend  Recommended
6 years ago

They were patient, understood what I wanted and made it happen. Truly thankful! 

Business response:

Thank you, Jamie! We're glad you found our team to be so supportive. 

Carolyn Pennington Chapin's profile image
Carolyn Pennington Chapin 
recommend  Recommended
6 years ago

Birthday present to me - first brand new car that will need to last into retirement! Had a great buying experience with Mason O - very knowledgeable, really listened to what I was looking for and got me into the right vehicle at a decent price. Highly recommend working with him in the future. 

Business response:

Thank you, Carolyn! We're so glad to hear you had a great buying experience, and we'll be sure to pass along your feedback to Mason! 

Kim Mead's profile image
Kim Mead 
recommend  Recommended
6 years ago

We had an awesome experience with Walt and Mike, thank you guys for being so awesome! 

Business response:

Thank you, Kim! We're glad you had an awesome experience, and we'll be sure to pass along your feedback to Walt and Mike. 

Lisa Harris's profile image
Lisa Harris 
recommend  Recommended
6 years ago

Thank you, Alec, for all your help with our new vehicle. 

Business response:

Thank you, Lisa! We're happy Alec was so helpful. 

Rich Cerelli's profile image
Rich Cerelli 
recommend  Recommended
6 years ago

Mike Hathaway and the folks st Lithia treated me right. Today I am the proud owner of my Chevy Equinox. 

Business response:

Thanks, Rich! We think Mike is great, too. Enjoy your Equinox! 

Don Quarberg's profile image
Don Quarberg 
6 years ago
Sandie Parrish's profile image
Sandie Parrish 
recommend  Recommended
6 years ago

We don't like buying through a dealer but we got a fantastic deal on a 2017 GMC Terrain. Our salesman was Rick and he really was a great person. The price was great as is the vehicle!!! 

Business response:

Thanks, Sandie! We think Rick is great, too. 

Frequently asked questions about Lithia of Fairbanks, Inc.

How is Lithia of Fairbanks, Inc. rated?

Lithia of Fairbanks, Inc. has a 4.3 star rating with 169 reviews. 

When is Lithia of Fairbanks, Inc. open?

Lithia of Fairbanks, Inc. is open now. It will close at 8:00 p.m.  

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