Lincluden Surgery

Zaynah Raza 

on Google

4 months ago

Lincluden medical center is the worst practice, we have come across. The staff including the practice manager are short un helpful and basically tell you to leave if you don’t like the service. The point is they are not providing any service. Rather than trying to help when you need urgent assistance on the day. They give you 2 options wait to 2 weeks or go to A&E. When we asked about the process for urgent appointments on the day, they said symptom has to appear be on the same day, which was the case for me, however, they c... read more

Joyce McParland 

on Google

4 months ago

A customer service course for receptionists is badly needed in this practice They are your first point of contact and are extremely unpleasant.Not ideal when you are phoning on behalf of a seriously ill loved one AND being polite and respectful asking for help.They range from being condescending, totally rude and dismissive.I would love to know what takes place at their regular staff meetings 

Frank Sommerville 

on Google

7 months ago

I have been a patient there for 20+years and found everyone there fantastic. The doctors are great, nurses great and the receptionists are easy to talk to. I've never had any problems getting appointments or advice.