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Lia Auto Group
- Other
- Albany, NY
About this business
Location details
1258 Central Ave, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Car towed to facility for diagnostic review. Quoted $3998.89 to fix/repair issues. Towed back home, paid only for diagnostics done. Receipt DID NOT reflect issues given over phone by their service manager or price breakdown to fix/repair. Family members who work on cars fixed all problems for $500.00 which included $358 for 4 ignition coils which was never presented as a problem! Also oil filter cap was $11.00. My brother said we were being way overcharged. Customers beware!! I'd never recommend this company/facility to anyo... read more
Business response:
Hello, can you tell me the dealership you worked with so that I may forward your concern to the right person?
Car towed to facility for diagnostic review. Quoted $3998.89 to fix/repair issues. Towed back home, paid only for diagnostics done. Receipt DID NOT reflect issues given over phone by their service manager or price breakdown to fix/repair. Family members who work on cars fixed all problems for $500.00 which included $358 for 4 ignition coils which was never presented as a problem! Also oil filter cap was $11.00. My brother said we were being way overcharged. Customers beware!! I'd never recommend this company/facility to anyo... read more
I love my new ******! Mike W******* was great! He made my experience awesome. 100% will come back to see Mike on my next purchase. If you’re looking for someone to make buying a new truck or car smooth and enjoyable he’s your guy!
Here's a potential 5-star review: "Excellent experience purchasing my ****** ***** from John A******** at Lia ****** of Colonie! The entire process was smooth and hassle-free. John was knowledgeable, friendly, and responsive to my needs. Highly recommend!" 5/5 stars.
I have been to other ****** dealers for service but Lia ****** of Colonie is the best. Bryan C**** has been wonderful with the servicing of my Kicks. His communicatio, friendly yet professional demeanor, knowledge and wonderful customer service is greatly appreciated. I find that the service department is very time efficient. Thank you for great service. I am happy to travel an hour from home for the level of care and knowledge ****** serving provides. I highly recommend ****** of Colonie.
I was very happy with the service for my recent appointment for my vehicle. Alyx Gonch was courteous, helpful, handled a ride for me to go home and a ride to come back to pick up my car after the service was done. I really appreciated all involved.
Cassie C******* of Lia Wilbraham is a very professional person. She took her time and explained everything to me in language I understood. I have never had a problem. Personality is the best. Thank you Cassie.
Purchasing my vehicle was a smooth, professional experience! Kudos to John ** my salesman for quick and precise answers to all my questions. Same for the young man I worked with on the financing! when it came time for my State Inspection sticker a couple days later, I've got nothing but extreme satisfaction with the service dept!! Kudos to Amy **for her professionalism and extreme knowledge and guidance through the process.
Always courteous and professional, whether over the phone or in person. They make it an enjoyable experience.
Frequently asked questions about Lia Auto Group
How is Lia Auto Group rated?
Lia Auto Group has a 4.1 star rating with 477 reviews.
When is Lia Auto Group open?
Lia Auto Group is closed now. It will open at 8:00 a.m.
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