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Lexus of Pleasanton

4.8

About this business

Location details

4345 Rosewood Dr, Pleasanton, CA, 94588, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.84,781 reviews
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Aleyda Elliott's profile image
Aleyda Elliott 
recommend  Recommended
4 years ago

Great customer service. Our salesman Steven Elliott, was very informative and courteous. Not pushy at all. Very happy with purchase 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Kenneth DeMott's profile image
Kenneth DeMott 
recommend  Recommended
4 years ago

Once again, an excellent experience. Benny Zavala coordinated my service appointment. Went over the paperwork and the service was performed to my complete satisfaction. 

Business response:

Thank you for your continued business and your confidence in Benny! We are happy to have you as a returning Lexus of North Miami customer, Kenneth. 

Ольга Пашинская's profile image
Ольга Пашинская 
4 years ago

Charged money for the work that was not done. 

Business response:

If there was a mistake on our end then I sincerely apologize, as it is never our intention to overcharge a customer. I'm happy to step in here and see what I can do to help clear up your concerns. Would you please give me a call when you have a moment? Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885 

Robert Crossley's profile image
Robert Crossley 
recommend  Recommended
4 years ago

Kelcey Knoernschild went above and beyond to help me find a vehicle that would meet the needs of my business. He worked out the financing that would stay in my budget and still have a GREAT car. 

Business response:

Robert, thank you for your business and kind words. We will pass your comments along to Kelcey. 

Cindy Escobarr's profile image
Cindy Escobarr 
recommend  Recommended
4 years ago

Excellent sales team!! Amaury & rey , and rosaly the finance rep! Everybody super helpful!! Will be sending all my friends and family here !! Thank you!!! 

Business response:

Cindy, this feedback makes our day! Thank you for choosing Lexus of North Miami and recommending us to friends and family. Drive safely! 

Joshua Baker's profile image
Joshua Baker 
recommend  Recommended
4 years ago

When a big name auto garage screwed up my car doing regular service I was looking for somebody to help figure out how to set it right. Kelcey helped me through getting it towed to Lexus, took me to the service department, and called me with updates while they were figuring out how to help me with a mess they didn’t even cause. Not only is he extremely friendly, professional, and service focused, but his demeanor really let me know Hendricks Lexus would get me taken care of. I’ll be sure to work with with Kelcey when I’m look... read more

Business response:

Joshua Baker, we are glad Kelcey could help! Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Katie Tyler's profile image
Katie Tyler 
recommend  Recommended
4 years ago

Kelcey is the most generous, thoughtful, and altruistic car salesman I have ever met. He'll take care of you for sure. 

Business response:

Katie Tyler, thank you for your kind review; we are happy to pass along your comments to our teammate Kelcey here at Lexus Kansas City North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Bebet Thomas Bonet's profile image
Bebet Thomas Bonet 
recommend  Recommended
4 years ago

Service is convenient and fast. Customer service is always very helpful and kind. 

Janie Kashy's profile image
Janie Kashy 
recommend  Recommended
4 years ago

Feeling good about my experience at Lexus. 

Frequently asked questions about Lexus of Pleasanton

How is Lexus of Pleasanton rated?

Lexus of Pleasanton has a 4.8 star rating with 4,781 reviews. 

When is Lexus of Pleasanton open?

Lexus of Pleasanton is closed now. It will open at 7:00 a.m. 

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